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“It was very good”
Review of ARCOTEL Rubin

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ARCOTEL Rubin
Ranked #61 of 321 Hotels in Hamburg
Reviewed 22 March 2012

we are 2 friends that we were there for four night.It was very clean and room inside was very new and good.the location was near train station.
Service and staff were very good.If I will come back Hamburg I stay there again.

  • Stayed: March 2012, travelled with friends
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1  Thank mehran p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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172 - 176 of 712 reviews

Reviewed 20 February 2012

The Arcotel Rubin in Hamburg is one the best value for money 4-star properties I've ever seen. The location is super-convenient to Hamburg's central station (an easy 10-minute walk) making it perfect for connecting to the airport via the S1 rail link. The hotel itself is SPOTLESS and my standard room was spacious, well designed and absolutely immaculate. I didn't have breakfast, but the bar and restaurant area are both beautifully presented. My only minor complaint was the tiny gym on the 7th floor: although the sauna and 'chill out' area were very welcome additions the fitness centre, the lack of equipment will be a disappointment for any 'gym junkie' business travelers. I also love the fact that this hotel is directly opposite a neighborhood supermarket, which is a giant bonus for restaurant-weary travelers. I am definitely staying here again on my next trip to Hamburg. Highly recommended.

  • Stayed: February 2012, travelled on business
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3  Thank kansasforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2012

This has got to be one of the cleanest and quietest rooms i have ever stayed in. Never heard a single noise in the three days we stayed. Easy location from the central train station. Good breakfast,very good comfortable hotel.

  • Stayed: January 2012, travelled as a couple
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Thank 10,672
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2012

Nice hotel in a good location with a decent size room.

I turned up to the hotel a few hours too early and unfortunately they could not accommodate me. I found this very frustrating as I had been up since early hours and most four star hotels think about this.

Not far to go to reach the high street and Christmas markets and the hotel is right by the tube.

The room was nice and cleaned to a good standard. I did however book a room with a double bed an got two single beds, but I think this is a European thing.

I would stay here again if I had a later flight

  • Stayed: December 2011
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1  Thank Rodrigo109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benny R, Leiter Front Office at ARCOTEL Rubin, responded to this reviewResponded 1 February 2012

Dear guest,

thank you very much for being guest in our hotel and for your nice feedback.

Unfortunately your stay started with negative impressions and we apologize it. Due to the fact that our regulary chec-out time is at noon, we can not guarantee an early check-in but as allways we do our best to clean a room as soon as possible whenever a guest come before the regular check-in time of 3p.m.

We want to thank you also, for the nice words about our rooms.

We are looking forward seeing you soon again at the ARCOTEL Rubin

With kind regards

BENNY RITZMANN
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2012

We booked this hotel for a short 4 day minibreak over a weekend. The hotel was easy to find near the main railway station and is conveniently located opposite a Lidl supermarket which is handy for freshly cooked croissants for breakfast. We stayed in a 'comfort' room on the second floor which was quiet, with no noise heard from other guests. There was a bit of noise from traffic outside and the aircon, but this didn't bother us.

We booked a double bed, but the room had two singles. Upon querying this, the receptionist advised all rooms were twin and the beds could be pushed together to make a double. Not entirely satisfactory and this should be pointed out on their website.

There is no wifi in rooms although there are three pcs for use in the reception area. There was a flat screen tv on the wall, although the screen size was a little small & it should be noted there are no tea and coffee facilities provided in this room class.

The good thing about the hotel is the location - it's next to an underground station and only 5 minutes walk from the main station, which connects directly to the airport. There are also some good restaurants nearby on the same street as the hotel. We ate at Restaurant Kabul (Afghani food) on one night and a vietnamese on another night. Both restaurants were very friendly and provided excellent food.

Overall a good place to stay due to location, but the hotel was nothing special for the price.

  • Stayed: January 2012, travelled as a couple
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Thank VinceyLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benny R, Leiter Front Office at ARCOTEL Rubin, responded to this reviewResponded 1 February 2012

Dear guest,

first of all we would like to say thank you very much for being guest at the ARCOTEL Rubin Hamburg in conjunction with your helpful Feedback on www.tripadvisor.com.

We apologize that we could not match your wishes about the room conditions but we used your feedback to improve ourselves.

We would like to inform you that we have complimentary WiFi available since December 2011.
We like to show you how to dial in during your next stay.

For any further questions and your next reservation in our hotel, please do not hesitate to contact us.

Kind regards, BENNY RITZMANN, Front Office Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ARCOTEL Rubin

Address: Steindamm 63, 20099 Hamburg, Germany
Region: Germany > Hamburg
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#47 Luxury Hotel in Hamburg
#60 Romantic Hotel in Hamburg
#67 Business Hotel in Hamburg
Price Range: ₹ 5,148 - ₹ 12,120 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — ARCOTEL Rubin 4.5*
Number of rooms: 217
Official Description (provided by the hotel):
Located in the heart of Hamburg and its trendy cultural district of St. Georg, the 4-star superior design hotel is the ideal starting point for city and business trips. The city centre, numerous sights, the river Alster, Hamburg's exhibition grounds and the central railway station are situated within walking distance or a short ride on public transport. The ARCOTEL Rubin lets guests' eyes sparkle in Hamburg, the "Pearl of the North". The 4-star superior hotel offers both genial Austrian hospitality as well as top-class service thus treating its guests to an enjoyable stay in the Hanseatic city. ... more   less 
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Also Known As:
Arcotel Rubin Hamburg
Arcotel Rubin Hotel Hamburg

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