We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,990)
Filter reviews
1,990 results
Traveller rating
1,065
693
171
40
21
Traveller type
Time of year
LanguageAll languages
More languages
1,065
693
171
40
21
Show reviews that mention
All reviews scandinavian design blue light floor to ceiling windows superior room great hotel soap and shampoo modern hotel underground station city centre walking distance living room equipped rooms breakfast buffet excellent location the breakfast area business trip family room
Filter
Updating list...
12 - 17 of 1,990 reviews
Reviewed 12 October 2018

Great Room, wonderful bed, very clean, very quiet, excellent service and a fantastic breakfast in the middle of the town! We enjoyed our trip to Hamburg so much, because of this hotel and we surely will come back!

  • Stayed: October 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
Thank msauer417784
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerScandic, Director of Sales & Marketing at Scandic Hamburg Emporio, responded to this reviewResponded 15 October 2018

Hej dear guest,
thank you for taking the time for a review.
We are delighted to read that you were fully satisfied during your stay with us.
It's lovely that you liked your room and our extensive breakfast buffet which offers fresh fruits and a pancake machine.
We would be happy to welcome you again as our guest.
Best wishes,
Tobias Albert - Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2018

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 10 September 2018 via mobile

Stay between 06.09.2018 - 08.09.2018 in Hamburg.

The hotel stay is very good. Friendly staff. Just Beware of your belongings when packing!!!! I forgot my expensive headphones on the bed. I reliased I forgot them at the airport. Made a contact with the hotel twice over phone and via email, they just don't give a damn and replied back nothing was found. That is a shame that no investigation with the room service was carried out and the reply is nothing found.

Stayed: September 2018, travelled on business
1  Thank dukefleed66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerScandic, Manager at Scandic Hamburg Emporio, responded to this reviewResponded 17 September 2018

Hej dear Sherif,
thank you for taking the time for a review.
It's lovely that you keep our team in positive memory.
We regret that you were not satisfied during your stay with us and we're sorry your headphones are missing. Unfortunately, our housekeeping team couldn't find anything during the room cleaning and we also couldn't find anything in the laundry.
It would be our pleasure if you give us the chance to welcome you again as our guest.
Best wishes,
Steffen Seichter - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2018 via mobile

I used to visit Scandic in Hamburg quite a lot between 2013-2015. It has a Scandinavian design, which is charming and easy to like. However, returning to Scandic after two years made me realize that something has changed. They are now soo understaffed that all contact with the staff is a painful time consuming activity of waiting. I had a 15 minutes wait to check-in and about 35 minutes wait to check-out. Do not choose Scandic unless your are comfortable with queing to the reception, otherwise it is still a charming hotel.

Stayed: September 2018, travelled as a couple
Thank Andersoeklund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerScandic, Manager at Scandic Hamburg Emporio, responded to this reviewResponded 6 September 2018

Hej dear guest,
thank you for taking the time for a review.
It's sad to read that you were not satisfied during your stay with us.
We regret that you were not satisfied with our service. Because of health reasons our reception was only staffed by two people on these days. Pleas be assured that this is not our aspiration.
Sorry for any inconvenience this may have caused you. It would be our pleasure if you give us the chance to welcome you again soon.
Kind regards,
Madeleine Marx - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2018

Our party of 4 stayed 1 night in 2 rooms. We got off the cruise ship and arrived around 12 . They were not able to give us an early check in, but did let us leave our suitcases in a locked room. The staff was friendly, professional and spoke English. We were able to borrowed a power adapter from the front desk.
Nice quiet room with big windows. Clean modern building. Good location, metro station 100' away. A few minutes walk to the Botanic Garden, an opera house and some nice small restaurants.
The shower door is of poor design. It scraped the floor so that no floor mat can be used in front. The seal is not very tight, thus some water is spilled onto the floor. The lighting in the elevators are too dim/artistic for us.
I would stay here again

  • Stayed: August 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Yen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews