I've been in Berlin for 5 days, unfortunately staying in this hotel. Only reception people deserves appreciation. They were kind, helpful and what most important - professional. The rest about this hotel is disaster. Old room with stains on carpet. TV with magic function - to change volume it is not enough to press volume up/down button - it has no effect. I discovered, that going to 'menu' function (which actually is disabled) enables volume change button (seriously) Air-con noisy with no effect on changing temperature. It heats all the time. Only potion is to turn it off. Heating/cooling - no effect. Only increasing noise on fan mode 1-3 reacts.
Bizzare toilet doors which are apparently fingers crackers. (seriously be really careful).
Welcome surprise - shower is set to maximum hot water - which is nearly boiling! Just malicious behave of houskeeping mates.
Another malicious behaviour was that after 2 days of using free sachets of regular coffee it was replenished with decaffeinated - seems like attempt of cutting usage. There was no option - I had to buy my own from nearby Netto shop.
Breakfast - only cold sandwich meat, lots of type of bread, some hard boiled eggs, jam and cereals, tea, coffee, milk - nothing impressive.
'Non smoking' hotel - so guests have to crowd in front (at December in Berlin is about 2 deg C) to smoke a cigarette. (otherwise 200 euro fine)
No utensils - toothbrush, toothpaste, comb, shaving tools. There is an information, saying 'if you forgotten something - ask in reception' - I couldn't be bothered. So I bought my own in nearby 'Spate Kauf' shop from nice Asian guy.
I am just wondering, as I had no iron with me - will they expect to carry that?! There was no iron in room.
Basically, as I wrote before everything, except reception stuff seems to try to make your day bad and make you feel unwelcome.
It was a business trip so I had no choice, but will never ever choose it by myself.
I strongly NOT RECOMMEND this place.
- Official Description (provided by the hotel):
- Stay smart! at the Express by Holiday Inn Hotel Berlin City Centre perfectly located at the Tempodrom and just 10 minutes walking distance from the new center of Berlin, the famous Potsdamer Platz and the Sony Center. The beautiful and grand Friedrichstrasse, Unter den Linden, Check Point Charlie and the storied Brandenburg Gate can easily be reached. Also the legendary boulevard Kurfuerstendamm, the well known department store KaDeWe and the Alexanderplatz are easily accessible. Great connections to both fair grounds and the airports Tegel (TXL) and Schoenefeld (SXF).After a good sleep in one of our 256 modern rooms, all with air condition, high speed internet and coffee and tea maker, start with our complimentary buffet breakfast, possibly enjoying our summer terrace. At our Business Corner in the lobby we offer Free WIFI.If on business, make a bargain with our BUSINESS PACKAGE or for leisure, buy tickets for Madame Tussauds, Legoland, Berlin Sightseeing or Concerts (Holiday on Ice, Lionel Richie, Robin Gibb) directly at the reception.Kids Stay Free Policy at the Express by Holiday Inn Hotel Berlin City Centre: Children under 18 years stay free in their parents' room using the sofa bed.Meet Smart! At Express by Holiday Inn Hotel Berlin City Centre meetings and trainings for up to 45 people will be a great success. ... more less
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- Also Known As:
- Holiday Inn Express Berlin City Centre Hotel Berlin
- Holiday Inn Berlin