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All reviews large balcony u bahn station quiet neighborhood great room front desk staff modern hotel location is great wifi
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Reviewed 10 June 2018 via mobile

Hotel Klee is well off the tourist path in Berlin and is not a convenient choice for visitors who want to be near popular destinations. For us, it was near family and an economical option.

Hotel Klee’s greatest advantages are its low price, proximity to U-Bahn and bus lines, and a glimpse into everyday life in Berlin, due to its residential setting.

The bad news was that we arrived to a room with cigarette butts filling the toilet. After housekeeping service the next day, the room was scarcely cleaner than when we’d arrived. No cleaning of the shower or the toilet, only partial replacement of towels left on the floor, and no replacement of dirty glasses or cups. Minimal cleaning of the floor. Most importantly, no replacement of toilet paper.

We alerted the front desk. To their credit, they had the room thoroughly cleaned right away, wrote us an apology letter, and offered some candy to compensate for the failed housecleaning.

Fixing errors quickly, without any excuses, is laudable.

Stayed: June 2018, travelled with family
Thank mtnview9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Klee B, Manager at Exe Hotel Klee Berlin, responded to this reviewResponded 13 June 2018

Dear client,

Thank you so much for your opinion. I greatly regret what happened during your stay and tell you that we are already taking improvement actions to prevent that these problems happen again in the future.

Thanks for your time. we appreciate it, we appreciate it very much.

Best Regards
Marta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2018

We stayed 2 nights at the Klee. Front desk staff were efficient and friendly at check in and gave us an upgrade to a junior suite. Great room, with a large balcony overlooking the quiet street below. Very spacious room. Good air flow and air-conditioning that was a godsend in the very hot weather we experienced. The bathroom is well designed and equipped. Comfortable bed (2 twins pushed together, European style) An outstanding breakfast spread is included. The only downside is the slow wi-fi. Location is great--a few mins walk to the U and S bahn. Altogether a first class experience in this quiet residential neighborhood,

  • Stayed: May 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank judyinjerusalem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Klee B, Manager at Exe Hotel Klee Berlin, responded to this reviewResponded 13 June 2018

Dear Client,

Thank you so much for your comment.
Best Regards
Marta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2018

We were a party of four senior citizens on a three week train journey visiting some of the major capital cities of Europe. We found this hotel comfortable, with spacious rooms, good Wi-Fi, excellent breakfast included in the good value room price. Underground station a couple of minutes walk away giving quick access to the central sites of Berlin. Apart from breakfast, there is no restaurant on site, but the neighbourhood is well served with several restaurants within walking distance.

  • Stayed: April 2018, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank rwalker46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2017

This was a long stay - I think about 3 weeks ! - on research visit to Frei Univ. Let me immediately say that it was WRONG hotel for Frei Univ. since it is physically quite near but no direct Ubahn line, had to change, and - I didn't see but there's a hotel IN the university, my hosts should really have told me. anyway, I still enjoyed the hotel, the area is very nice, and it is very near the U9 line (and also close to another station with the ring lines - S41 etc.). Breakfast imho is very nice. room had reasonable view of garden. staff was very nice. I may even return one day... an and area very nice too.

Room Tip: we had two rooms, one _much_ larger room - so you may want to compare :) [other room was small but Ok, not tiny]
  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Assoc-Professor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2017

A modern hotel not far from Berlin City center, close to U-Bahn station. Friendly personnel, good breakfast. I was there for business, but is also suitable for family holidays. all services available, wifi included.

  • Stayed: April 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Enzo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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