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2,054
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All reviews swiss hotel nespresso machine great hotel pillow menu zoo station the main shopping area separate shower five star hotel zoologischer garten around the corner junior suite excellent location business hotel modern hotel breakfast was excellent public transport standard room
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126 - 131 of 3,282 reviews
Reviewed 19 October 2017

Must trial and see. Dont have a welcome drink but very luckly has welcome fruit every day morning to night. The helper at door very kind person. Went a rainny day he ask either one use hotel unbrella or not. Tq so much.

Stayed: October 2017, travelled on business
Review collected in partnership with swissotel.com
Thank mohdrofaizalbina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissotelTeam, Manager at Swissotel Berlin, responded to this reviewResponded 7 November 2017

Thank you very much for your review. It is great to read that you had a good stay with us. We hope to welcome you back in Berlin soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2017

I stayed here for three nights on a city break. Can't fault the room, staff - everything terrific. Location great. I would definitely stay here again and would recommend it to friends and family. Lovely breakfast and great facilities in the room.

Stayed: October 2017, travelled with family
Review collected in partnership with swissotel.com
Thank ElizIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissotelTeam, Manager at Swissotel Berlin, responded to this reviewResponded 7 November 2017

Thank you so much for your review! It is great to read that you had an enjoyable stay with us. We hope to see you back here soon.

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Reviewed 16 October 2017 via mobile

Stayed for 3 nights - great rooms in modern clean hotel. Great and full breakfast. Location at the centre of the commercial district and loads of restaurants nearby.
Staff most freindly, they took time to explain things, help us with itineraries and restaurants. Excellent service thank you.

Stayed: October 2017, travelled with friends
Thank Rob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissotelTeam, Manager at Swissotel Berlin, responded to this reviewResponded 9 November 2017

Thank you very much for sharing your experience with us. It is great that you enjoyed your time with us. We will let our colleagues from the reception know about your feedback and hope to welcome you back in the future!
Your Swissôtel Berlin-Team

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Reviewed 16 October 2017 via mobile

While clearly a business hotel the staff looked after us extremely well particularly the French receptionist who planned out our whole sight seeing itinerary for us and made some great recommendations for both restaurants and sites of interest.

The breakfast was excellent and the room clean and tidy - just wish the air conditioning had been quiet and efficient

Stayed: October 2017, travelled with friends
Thank Timart126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissotelTeam, Manager at Swissotel Berlin, responded to this reviewResponded 9 November 2017

Thank you very much for your review. We are happy that you have had a good time in Berlin. I will let my French colleague know that you have mentioned her help. However, I would like to apologize for the inconveniences regarding the air conditioning. Our technical department will check the room and repair the air conditioning accordingly.
We hope to see you back soon!
Your Swissôtel Berlin-Team

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Reviewed 11 October 2017 via mobile

Second stay at this hotel, another great stay, great location and very friendly staff. Rooms are very clean with nice view.. had different meals and they were all just great. The staff would do everything to make your stay more comfortable and your life easy

Stayed: October 2017, travelled solo
Thank kenzylolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissotelTeam, Manager at Swissotel Berlin, responded to this reviewResponded 9 November 2017

Thank you very much for your great feedback! It is good to read that you have enjoyed your stay for the second time. We are looking forward to your 3rd visit.
Your Swissôtel Berlin-Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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