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All reviews museum island waffle maker alexander platz within walking distance family room sofa bed busy road nice hotel recommend this hotel u bahn station minute walk central location tv tower buffet breakfast comfortable room around the corner city break
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Reviewed 12 December 2016

This hotel is really in the midlle of Berlin.It is a renovated hotel but very clean and neat.Rooms are very small.There is a satisfactory wi fi connection.Breakfast fee was very high (25€/person).There is a metro station (Spittelmarkt) approx. 250 m far from the hotel.You can esaly acces from Schönefeld airport to the hotel.It is also close to museum island(15 minutes by walk) and Alexanderplatz (20 minutes by walk).Staff is very kind and helpfull.

  • Stayed: December 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Yfs1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Berlin ... A, Assistant Manager at Novotel Berlin Mitte, responded to this reviewResponded 14 December 2016

Dear Yfs1970,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.

Sincerely,
Claudia Ulbricht

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2016 via mobile

The hotel itself is nothing too fancy, the same traditional Novotel style. It is located only 2 minutes walk from Spittelmarkt station which was very convenient for me as I mainly traveled around Berlin with U-bahn. Thumbs up for housekeeping team for doing such a great job. My room was always neat and spotlessly clean. Also, it was a nice touch to get a welcome note from the front office manager.

Stayed: August 2016, travelled solo
Thank Wichaya T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Berlin ... A, Assistant Manager at Novotel Berlin Mitte, responded to this reviewResponded 14 December 2016

Dear GeoToti,

thank you for the great compliment, our team will love it! We would be happy to welcome you again to our hotel and we wish you a happy Christmas.

Sincerely
Claudia Ulbricht

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Reviewed 8 December 2016

Perfect location ..nice breakfast..clear..limited wifi..quite hotel..suitable for kids..at the lobby there were mac..copy..exbox ...and a small playground..at the corner big supermarket with cook food to take away ..very polite to the reception..small breakfast room

  • Stayed: December 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank 1,97,62,016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Berlin ... A, Assistant Manager at Novotel Berlin Mitte, responded to this reviewResponded 12 December 2016

Dear 19762016,

Thank you for your kind feedback and we hope to see you again soon for another pleasant stay with us.

Sincerely
Claudia Ulbricht

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Reviewed 4 December 2016

Had an excellent stay - staff really good and helpful.
Went there with my two other friends and we shared one room the three of us.
Beds (1 double and 1 single) were very comfortable even though the 1 bed was a truckle bed.
Rooms were spotlessly clean and location was also very close to a metro station!

Room Tip: Ask for a room away from the elevator
  • Stayed: January 2016, travelled with friends
    • Cleanliness
    • Service
Thank IsminiPapadaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Berlin ... A, Assistant Manager at Novotel Berlin Mitte, responded to this reviewResponded 5 December 2016

Dear IsminiPapadaki,

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Looking forward to welcome you to our hotel very soon!

Sincerely
Claudia Ulbricht

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Reviewed 3 December 2016 via mobile

Didn't like the location, view out of room was onto a building site and close to a busy road. Think possibly it's a up and coming area. Only a short walk away from the tube station. The room was clean and shower room was very modern. Mini bar in room but very expensive €5 for a bottle of water. The hotel didn't offer a room with two single beds. The service from front desk and bar staff was very mixed sometimes helpful and other times very poor/almost rude. Bar menu wasn't very good only a few options and pricy. The breakfast was ok had a cool waffle maker but the tea and coffee wasn't easy to sort out.

Stayed: November 2016, travelled with family
Thank terry2244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Berlin ... A, Assistant manager at Novotel Berlin Mitte, responded to this reviewResponded 5 December 2016

Dear terry2244,

Thank you for sharing your feedback. But we regret that your experience did not meet all of your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to train our employees to address this problem and prevent future occurrence.

We hope to welcome you as our guest again in the future, so that your next visit will be more pleasant as the previous one.

Yours sincerely
Claudia Ulbricht

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