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All reviews an airport hotel welcoming hotel train and bus u bahn chain hotel little things fitness center our room was spacious coffee maker comfortable stay around the corner great shower per night easy access excellent hotel short stay sight seeing
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12 - 17 of 752 reviews
Reviewed 26 April 2018

Bed is hard; crumbling exterior façade; great location for shopping; ethnic and excellent, cheapish eating if you walk a block and turn right at the light; a lovely park 3 blocks to the right of the front of the hotel, with lots of people selling drugs (!) but safe-seeming and pleasant, a great bio-market with organic and health foods a block away from turning left at Karlmarx Strasse (see Bauhaus); a good 20 mins from airport; one pasta vegan option on bar menu, they cooked up some tofu on request for breakfast; it was unseasonably hot but they couldn't fix the air conditioner despite two calls for help over 2 days. Very clean and staff pleasant.

  • Stayed: April 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank anxious2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thorsten S, Leiter Front Office at Mercure Berlin Tempelhof, responded to this reviewResponded 30 April 2018

Dear anxious2
Thank you for your rating and feedback. Especially your remarks about the cleanliness and our staff we forwarded to the entire team with pleasure. Nonetheless we would like to apologize for the trouble with the air condition. Fortunately this problem could be fixed finally after a broken machinery was changed. We would be pleased to welcoming you again on your next trip to Berlin and wish you, so far, all the best.
Kind regards from the Mercure team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2018 via mobile

Comfortable room
Good WiFi
Nice breakfast
Slow check in process
Slow check out process
Not enough isolated against street noise and traffic unfortunately during the night
Fitness center not enough equipped and toilet not working
Avoid room with view on the main street to limit traffic noise and request room not on Main street

Stayed: April 2018, travelled on business
Thank TCARBONNEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thorsten S, Leiter Front Office at Mercure Berlin Tempelhof, responded to this reviewResponded 30 April 2018

Dear TCARBONNEL
Thank you for your rating and feedback about your stay. Unfortunately we did not succeed in arranging you stay to your satisfaction and would like to apologize for the inconveniences caused, regarding front office procedures in particular. This has been discussed with the team already in order to avoid future occurrence. We already noted to provide a room away from the street for the next time and would appreciate to welcoming you again with us in order to show that we definitely can do it better.
Kind regrads from the Mercure Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2018

The good location was close to the airport and the underground station, comfortable rooms, friendly staff. Our stay was short but all the staff were always available and helpful, we would recommend and look forward to staying again.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Mercure Hotels
Thank Extraordinary114643
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thorsten S, Leiter Front Office at Mercure Berlin Tempelhof, responded to this reviewResponded 23 March 2018

Dear guest,
Thank you for being our guest and rating your stay! We gladly hear that you enjoyed the time with us und forwarded your compliments to the whole crew with pleasure. Already today we are looking forward to your recommendations and -of course- to your next stay here in Berlin.
Kind regards from the Mercure team

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Reviewed 9 March 2018

The hotel is comfortable, the rooms are spacious: a very good value for money. The staff is also very professional and kind. The facilities are ok... I just wished the gym was better equipped, and less seedy.

  • Stayed: March 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Julien P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thorsten S, Leiter Front Office at Mercure Berlin Tempelhof, responded to this reviewResponded 13 March 2018

Hello Julien P
Thank you for your feedback and rating after your stay at our hotel. We are glad to hear that you enjoyed the time with us and forwarded your compliments, about our staff in particular, to the entire team with pleasure. Regarding the gym we'd like to let you know that we are already working on a refurbishment in the near future. It may take some more time but we are on it. We are looking forward to your next visit and wish you, so far, a good time.
Best regards from the Mercure crew

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Reviewed 28 February 2018

Great hotel in Berlin Tempelhof. Wonderful room, spacey and very clean. The beds and bedsheets are excellent. Reasonable parking garage for 12 Euro per night. Friendly, professional service. We enjoyed our stay very much.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Ellen8062014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thorsten S, Leiter Front Office at Mercure Berlin Tempelhof, responded to this reviewResponded 5 March 2018

Dear Ellen8062014
Thank you so much for your "5-Star-Rating" and kind remarks about your stay! It is just a pleasure to receive such positive feedback, about our staff in particular. We forwarded your compliments to the entire team with pleasure and already today we are looking forward to your next stay at our hotel.
Take care and all the best form the Mercure crew

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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