We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“BED BUGS!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Eurostars Berlin Hotel
Ranked #51 of 634 Hotels in Berlin
Certificate of Excellence
Monterey, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“BED BUGS!”
Reviewed 6 April 2012

Location: Superb. Right in the center of town. Across the street from the train station with access to all other points in town.
Service: Great and friendly. The young staff there will do whatever they can to help make your stay comfortable though they look so unhappy!
Rooms: Small but very nice decor much like the entrance/lobby area.
Food is not bad.
My biggest problems were the noise and the bed bugs. I complained to the manager who was embarassed but blew me off. There isn't one room where you don't hear the train so if you're a light sleeper, go for it. I was covered in bed bug bites the 2nd day there. When I complained about that, the manager told me that it's impossible because the hotel was only a year old. (newsflash---it takes one nasty person ONE day to infest a room). nothing changed on the 3rd day, I left on the 4th!
One more problem/recomendation: Do not leave money in the room, because the chamber maid will take it assuming it's a tip. (She took the money which was ok but also got rid of a very important note too that I had written on a notepad!). It's too bad, I would have stayed there a month on a business trip had they handled the bed bug issue because it's really a great hotel with decent staff and good value for the money! Train didn't bother me so much...

Room Tip: Corner rooms towards the back of the hotel on a higher floor are quieter.
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Neta A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,905 reviews from our community

Traveller rating
    1,015
    695
    120
    47
    28
See reviews for
310
910
83
253
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (235)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
OPORTO
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 April 2012

Perfect location. The most interesting places to visit at a walking distance. Friendly, helpful staff. Clean, comfortable bedrooms. A lot of restaurants and cafés nearby. And a fantastic city waiting for you ... What else do you need?

Room Tip: The best rooms are probably on the 7th and 8th floors.
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OportoSpring2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 April 2012

Cleanliness throughout the hotel is excellent, rooms , lobby areas, toilets, lifts etc. The hotel staff are very friendly and always willing to advise and help to make a stay enjoyable. Well worth taking breakfast as part of the deal as a good food selection to suit everyone. Great shower in a spacious bathroom and comfortable bed and though my room was inward facing I was not aware of any outside noises although I too would not rate the hotel as a top 5 star but a very good city 4 star.
A great location in the city enabling you to walk to most of the city attractions on both sides of the old wall structure. Do not miss the free city walking tour. Well sited to walk to lots of local bistros and bars for evening eating and entertainment.

Room Tip: Try and stay during week as it seemed to be less occupied.
See more room tips
  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ManchesterKdo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sverige
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 31 March 2012

The hotell is newly build and modern. We used the garage with entrance from Plankstrasse. It is centrally located within walkingdistance to shopping, unter den linden among other locations. It is also located by a trainstation/u-bahn. Our view from the room confirmed this. Rooms are well soundproofed, but if your a light sleeper i recommend earplugs. The ventilation system makes a bit noise too. I am a light sleeper :-) Breakfast buffet is great. Our room was always nice and clean.
The reception could be a lot better in greeting their guests. It is always nice with a Guten morgen and a smile. We stayed for 3 nights. On the day after arrival,after touring Berlin we were outside our room with keys that didnt work. Had to go down to reception to activate.
The exact thing happended the next day. We didnt get anything near an excuse. On the second activation I said that I dont expect this from a 5 star hotell. The receptionist just responded this is not a 5 star hotell! Well, she was right. The hotel brochure in room says 5 star, website says luxury?! Dont expect 5 star treatment at this hotel.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1DoppioEspresso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Landstuhl, Germany
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 22 March 2012

Location - around the corner from the Friedrichstrasse station, walking distance to the Museumsinsel. Perfect for us. No complaints about the service. The room was large and clean with a comfortable bed. We were in an inside room and noted that it was dead silent even as we watched the trains pass by the lobby. We wish the restaurant had free breakfast, but the price was good.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trekker243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Berlin hotels
Mitte
NH Collection Berlin Mitte Friedrichstrasse
Mitte
Melia Berlin
Melia Berlin
#31 of 634 in Berlin
4,876 reviews
Mitte
Sofitel Berlin Gendarmenmarkt
Show Prices
Show Prices
Show Prices
Mitte
Regent Berlin
Regent Berlin
#5 of 634 in Berlin
1,528 reviews
Mitte
Hotel de Rome
Hotel de Rome
#10 of 634 in Berlin
1,200 reviews
Mitte
The Mandala Suites
The Mandala Suites
#13 of 634 in Berlin
810 reviews
Show Prices
Show Prices
Show Prices

Been to Eurostars Berlin Hotel? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Eurostars Berlin Hotel

Property: Eurostars Berlin Hotel
Address: Friedrichstr. 99, 10117 Berlin, Germany
Region: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #51 of 634 Hotels in Berlin
Price range (per night): ₹ 6,588 - ₹ 23,059
Hotel Class:5 star — Eurostars Berlin Hotel 5*
Number of rooms: 221
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Hotels.com, Ctrip TA and HotelQuickly so you can book your Eurostars Berlin Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing