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27 - 32 of 77 reviews
Reviewed 17 September 2012

I definitely do not recommend this hotel, there are better options around. The internet is NOT working, bad mattress and pillows worse. Terrible smell of dust. And the elevator is horrible and outdated.

  • Stayed: September 2012, travelled with friends
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5  Thank DanielRandig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2012

On arrival in the room the first thing me and my partner noticed was the distinct smell of dust. Bearing in mind that Germany is not an exotic country, a proper duvet would have been nice rather than 2 single padded bed sheets. On top of this, the pillows are awful, 2 bags of wool where when laid upon you can feel the springs of th mattress poking you in the head. We had to fold thse over three times to make it at all comfortable. The pillows also smelt disgusting.

Our bed was broke. When you laid on the edge it would literally collapse! When i went to reception to report the problem, i was met by an Eastern European man, who did not apologies and just said, 'next time you go out i'll fix it'. The next time we went out was the next morning, and surprisingly it was fixed when we got back, but we still spent the night on one single bed together. Being awoken by the sound of traffic passing the window which was unbelievably loud.

The bathroom had terrible drainage problem. Everytime a tap was turned on or the toilet was flushed, a sound like a washing machine would implode into the room, it was very irritatiing. Also, the drains smelt of rotten eggs, which wasn't pleasent when trying to have a shower.

Another complaint i would have is that the rooms were clearly one big room with partitions up to create more rooms. This would of been fine if there wasn't a gap of about an inch between the ceiloing and the wall, and so i could hear a Russian couple chatting as clear as if they were standing at the foot of my bed.

I very dissapointed, i paid a lot of money for the room and even 'Upgraded' to a Double comfort room. I have stayed in Hostels for literally a tenth of the price, where, cleanliness, quality of sleep and service were at least ten times better.

Room Tip: If you do have the unfortune of staying here, i would not reccomend upgrading. Also ask for a room not facing the road, it was ridiculously noisy.
  • Stayed: September 2012, travelled as a couple
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2  Thank karene6161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2012

Stayed here for 3 nights with my wife on a short trip to Berlin. Chose the hotel from reviews on Tripadvisor. We got a room with separate beds/rooms(door between) when we checked in, but the staff managed to move us to a room with double bed on my request. The hotel is a family run business, and everybody was very helpful and serviceminded. We had our morning coffee outside the bakery around the corner, and got the real "berliner" feeling... The rooms were clean and absolutely OK for us, not the modern, luxury type, but i think that's some of the charm when staying at smaller hotels. Everything you needed was a few minutes walk away. Restaurants, shops etc.

  • Stayed: August 2012, travelled as a couple
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1  Thank RC319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2012

From the very moment we came to Ela hotel we felt like in a family. From the attentive woman receptionist to a cosy and comfortable room – nothing was bothering us. The budget hotel made our Berlin trip more enjoyable and we look forward to coming back here!

Room Tip: We stayed in room 5 which had a balcony
  • Stayed: July 2012, travelled with friends
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3  Thank Mike T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2012

We booked this hotel on basis of what the hotel website described and showed. In general the hotel was to our point of view below average. As we had a different impression on what we were expecting to get (using the website pictures as reference), our trip started with a huge disappointment. The pictures taken must have been some time ago, but surely do not resemble the current situation. We would not say this hotel is a 3 star hotel but more a 2 star hotel. No fan or airco available in the room and the smell of the local pizza place was quite present in the room. The noise from the road was hear-able, especially as we need to open the window to get some fresh air. Although the people working in the hotel were friendly, unfortunately it does not take a way the disappointment of our trip and we feel a bit cheated. Hotel location wise it is not bad but not close to the main attractions. You do have to travel some time to get to those places. Some positive points: The room is cleaned, and you get fresh towels, on a daily basis. When you reserve the room directly at the hotels website the room comes with a free breakfast. Breakfast given is good when you consider it to be free, but surely not worth the money if you need to pay for it.
In general for a 2 star hotel this hotel is average, but for a 3 star hotel we would consider this hotel to be below avarage.

  • Stayed: August 2012, travelled as a couple
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Thank worldtriptravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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