I stayed there with my spouse at the Berlin Hilton for a weekend.
The location is very nice for tourists and if you have a view to the Gendarmenmarkt you will love it.
The room was very nice renovated but the bathroom are still the same and old,
As a a gold vip member the internet and breakfast are complementary which are in other hotels anyway included.
At the front desk at arrival they argued with me about the upgrade to an executive room and didn't gave it to me even they had free executive rooms. They told me that the policy at Hilton changed and they not obliged to give one. Very interesting is that i spoke with Hilton Hotline before I booked the room and they told me that if there is one room available they will upgrade me. So this was very disappointing since i could not use the lounge. They don't want to understand that frequent traveler looking for this goodies and have many choices for hotels. so next time i will choose another hotel instead. their lost
The breakfast was good but as I know it from past stays I felt that the quality went down.
I used the Garage of the Hotel for additional 20 Euro per day.
Summery: They have a good product but know very well how to disappoint their valued customer. As there are much better Hotels in the city they should make a much bigger effort to hold the customers on the long run.
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- Also Known As:
- Berlin Hilton Hotel
- Hilton Hotel Berlin