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“Adlon remains gold standard....”

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Hotel Adlon Kempinski
Ranked #15 of 634 Hotels in Berlin
Certificate of Excellence
Austria
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Adlon remains gold standard....”
Reviewed 18 August 2012

Excellent location, caring staff, fantastic atmosphere, elegant, comfortable rooms...

What more do you want from a hotel, really... Go to Berlin, stay at Adlon! This place will be hard to beat, even if others try very, very hard.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mi1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (410)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
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English first
Toronto, Canada
Level Contributor
66 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 18 August 2012

You can't beat the location and the hotel itself is luxurious and provides the utmost quality, service and cleanliness. Despite being upgraded we found the room small in comparison to other Leading Hotel properties but very comfortable and clean. We liked being right in front of the Bradenburg Gate which is an incredible landmark and were able to walk to many tourist attractions. The staff was most helpful and friendly. The restaurants are outstanding in respect to their service and food. Very warm and efficient check in and check out which for me is important.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LHW108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg, Canada
Level Contributor
74 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 17 August 2012

We had one trouble checking in, a we had a written conformation for early check in. We were told that this is not possible, and the lady who made the confirmation was on leave. Despite a small argument, staff tried to address my concerns, and checked us in. Rooms are a bit disappointing, no carpet, very basic furniture but still neat and nice.

I had a company function arranged for dinner in the Adlon restaurant, food was nice and service was excellent.

The Hotels location is awesome, just infront of the Brandenurger Tor, where once the dividing wall was located. Many activities, and lots of people can be seen on the square, always alive. Many restaurants are located in waking distance, the Einstein I tried was good.

Stayed July 2012, travelled on business
Helpful?
3 Thank Gass1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 13 August 2012

We stayed in the Kempinski with my husband a few months ago. This time we stayed at some friends but we would definitely have gone back otherwise. As we are planning a family trip in Berlin for Christmas, we decided to go back to the Kempinski for drinks and to enquire about rooms for Xmas. We had walked all day long, and were obviously not up to our most elegant clothes, just jeans but no sneakers. The doorman looked us in a very contemptuous way asked what we were doing. At the front desk it was even worse, the man there saying that they were not yet opened for reservation (wrong you can do it on their website) and that there are lots of lovely and more simple hotels around. TRUE. and UNBELIEVABLE. I was so shocked that I could not say a word and almost ran out crying.
I really wanted to go back there as I had loved it. Obviously we are not welcome any more. This is amazing that the staff behaves like this.

  • Stayed April 2012, travelled as a couple
    • Location
    • Service
Helpful?
20 Thank Astartee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kosinlay, Manager at Hotel Adlon Kempinski, responded to this review, 17 August 2012
Dear Guest,

First of all thank you for taking your time to provide us with your valued feedback for the Hotel Adlon Kempinski Berlin.

I am very surprised about the reaction of our employees and I would like to know more about the situation in order to clearly understand the occurrence. Our employees are passionate about providing excellent service to our guests. I am sure that this was a stand alone case and I would like to correct the negative experience you have had for this to avoid this situation in the future.

Please contact me at franck.droin(at)kempinski.com

Kind regards,

Franck Droin
Hotel Manager
Hotel Adlon Kempinski Berlin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 August 2012

A classic yet beautiful hotel with excellent service. I stayed at the Adlon years ago, while i'm having my short break from work. The rooms were big, comfortable and the beds are great. The staff were very attentive, the overall service been excellent. Location wise is perfect, you cant get any better than this, especially if you're a tourist and this is the first time in Berlin.

Definitely will come back to this hotel when i'm in Berlin.

  • Stayed September 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1214hmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Adlon Kempinski

Property: Hotel Adlon Kempinski
Address: Unter den Linden 77, 10117 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Berlin
#5 Family Hotel in Berlin
#8 Spa Hotel in Berlin
#13 Luxury Hotel in Berlin
#14 Romantic Hotel in Berlin
Price range (per night): ₹ 9,959 - ₹ 60,043
Hotel Class:5 star — Hotel Adlon Kempinski 5*
Number of rooms: 382
Official Description (provided by the hotel):
Welcome to the Hotel Adlon Kempinski, Berlin’s premier address that has fascinated guests since 1907. Ideally located in the very heart of a vibrant city, right next to Berlin’s famous landmark Brandenburg Gate, this iconic and luxurious hotel exudes the ultimate in style and elegance. The Hotel Adlon Kempinski welcomes guests with remarkable European Flair and heartwarming service. Three restaurants, including the Lorenz Adlon Esszimmer and the stylish Japanese-Thai restaurant Sra Bua by Tim Raue, serve the most demanding palates. With its 9,000 sq-ft spread over three levels, the Adlon Spa by Resense, Berlin’s greatest wellness haven, invites guests to enjoy soul nourishing treatments. Welcome to a living legend. ... more   less 
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Also Known As:
Adlon Kempinski Hotel
Adlon Kempinski Berlin

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