So i have only stayed in two places in berlin, so I can't really write that much of a comparative review - but let me say that the other place was indeed a Hostel, not a 'Hotel', and there is a big difference between the two - unless you stay at this hotel right here.
On the plus side, the location for sightseeing Prenzlaurberg, its amazing sunday market, the stadium or the north of Mitte is superb. It really is right on the doorstep of the zone, in an area surprisingly lacking in places to stay.
It's simply not a hotel. The rooms, while spotless and new, provide the bare minimum, with no TV, kettle, or even cups. Added to this, there are are certain rooms that have doors between them and the next for larger parties, which would be fine if it weren't for the noise from the next room which, assuming it's not a friend of yours, is hugely annoying.
AND MOST INFURIATINGLY
The staff. I'm sorry, but contrary to other reviewers, we found them to be grumpy, unwilling to acknowledge us at the desk and incapable of fulfilling even the most basic requests. Often they seemed put out to be asked for anything.
Maybe it was a bad time for them - but when i asked for a taxi to be booked, they said they would do it, but did not. At night (11pm), i went to ask for two cups of tea to take to our room, and the young man behind the counter said he didn't really want to make us them as he was drinking his own! I jokingly said "oh sorry, don't worry", to which he sighed, shrugged his shoulders and proceeded to make the tea (pouring hot water into a cup) like a grumpy teenager. It's not me being tetchy either - the bar/cafe is advertised as 24 hour service, so that's what i expected.
And most infuriatingly, we were accused of having breakfast when we did not, and the staff clearly didn't believe us. Now, perhaps some other guest had pretended to be from our room - cheeky - but there was no chance that the staff believed us. They practically demanded we pay 40 Euros (it's 20 per person, steep?) and it was only when we stood our ground that they backed down.
Now, all of this might seem like tittle tattle, but the air of the place (at this time) was one of indifference to visitors, and we weren't so much welcomed as 'processed. They didn't say hello, goodbye or even ask how the trip was.
This would be fine at the most basic hostel - although i might be doing those a disservice - but not somewhere that charges what are to be fair hotel rates. And calls itself one to boot.
- Official Description (provided by the hotel):
- Check in to Berlin's exciting story... The Hotel4Youth am Mauerpark, Berlin Mitte in the hip Berlin city district is located on the former border stripe of the Berlin Wall, right in the opposite of the legendary and famous Mauerpark. Built and opened in August 2010 our hotel offers fresh and modern comfort for your stay. Get close to exciting history and check in to Europe's TOP TEN Hostel* for families. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, HostelWorld, Hotels.com and HotelQuickly so you can book your H+ Hotel HVD 4Youth reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.