Arrived at the hotel around 7:30 to find a totally dark property, even the restaurant was dark.. After knocking, ringing the bell and phoning, and getting no response,we were finally able to find another room, but too late for any food. Even the proprietor of the place where we stayed tried to call the Bayerischer, but no answer.
The next morning we went to find out what had happened, only to be confronted by a very rude owner, repeatedly
saying that we were a No Show and we would NOT be refunded the charge for the night. She said she called several times( no calls were received) so she just left. Bookings.com are taking her word and not refunding our money. Now, what motive would we have to pay for a room, not show, drive around a foreign city in the dark and rainy night, miss dinner, and stay in a broom closet for more money? This situation should be a warning to all: AVOID THIS HOTEL!!!More
- Free Wifi
- Breakfast included