These guys were super awesome! We were contacted the day before on where to go, and they picked us up at the train station the next day and took us to the launch site. The weather was actually bad in the morning so we had to postpone, but then it cleared up and they called us back to give it a go. Ours was at a ski resort so we took a gondola up. They provide suits for you to wear which was great because it was chilly up there on the mountain. Was so amazing flying over a small Bavarian town! It was way easier than I thought it would be to both take off and land. It was an incredible experience and well worth the cost!