This is probably one of the most beautiful hotels we ever stayed at. For a start we got an upgrade to 2 superior suites, and one of them had a balcony overlooking the Neckar and Old Town. Simply breathtaking!
The interior design makes you feel home away from home, and it is difficult to get out to explore Heidelberg with such a beautiful and coasy atmosphere.
The location coudn´t be better, in walking distance to the main attractions, but in a very calm and charming street, fllled with 19th century villas.
The breakfast buffet is not big, but has everything one could wish for.
However, during our stay we had the impression the hotel was clearly "understaffed" (hopefully temporarily), with the receptions girls (I believe they are called Kristina and Sabrina) doing most of the work alone, which led to some small issues. I know this is a Small Luxury Hotel, and one shoud not expect a big staff, but you have a strange feeling in a hotel of this category when the reception girls (which were great, by the way, and did everything possible to meet our expectations under these circumstances) serve you at breakfast, and check you in and out, and bring up the luggage...
To sum up, I really had a great time there, and I hope to be back one day, but I also hope the issues mentioned are temporary, since it risks damagins the image of this hotel in the long run.
- Official Description (provided by the hotel):
- Heidelberg Suites is your home away from home in the heart of Germanys most romantic town. Located on the banks of the scenic Neckar River adjacent the historical bridge, each suite is blessed with Picture Postcard views of the world renowned castle, bridge and river. The two uniquely charming 19th Century homes have been meticulously restored by an internationally acclaimed interior architect and designer. Perched within easy walking distance of all historical sights, it is a haven for travellers in search of beauty, comfort and peace, without compromising modern conveniences. ... more less
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- Also Known As:
- Heidelberg Hotel Heidelberg