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All reviews high tea marie antoinette complimentary afternoon tea pretty garden french style lovely hotel highly recommend this hotel antique furniture large choice memorable stay room was large included in the room price main building excellent breakfast town centre few minutes walk parking
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Reviewed 4 August 2022

Stayed here for 2 nights. Arrived at 8pm on the first night having driven for 10 hours solidly from Nice.

I unloaded while my wife got checked in and she came back not overly impressed by the cold welcome she'd received but as long as the room was OK, I was OK (call me selfish..)

We'd been given a room in a separate building which I'd read was possible in reviews but actually the room was OK. It had good a/c (required as 25-35 degrees) and shutters on the windows which was a nice touch during the long days and bright mornings of high summer. It was a twin room and we basically had a small double bed each, something I could get used to.

We'd had to park quite a long way from the room but outside our building under was a good covered parking space that was not in use. I asked if I could park there and was told it was for private use and a hotel minibus was quickly parked there to block it off. Later that day a German registered Ferrari was parked there which seemed to contradict what they had said but hey ho no big deal, maybe it was the hotel owner. Unfortunately when it fired up at approx 6am and woke everyone up it was a big deal - The advertised "oasis of peace and tranquility" was no more.

Breakfast was OK, it was supposedly an American buffet but there wasn't much choice of hot meats though the scrambled egg was good. We sat on the terrace which was lovely (even with the wasps) and the breakfast staff were very attentive. The coffee was as it should be in a European hotel, served in your own personal pot, strong enough and hot enough, self service coffee machines at breakfast should be banned. If you wanted a fancier coffee you just had to ask.

The main sights of Baden Baden are an easy walk away and it's easy to drive in and out if you want to go further afield (though I never worked out how to avoid the chuffing tunnel which keeps the town centre quiet (Ferrari exhausts not withstanding) but is no fun in a convertible car on a nice evening).

So not a bad experience, just wish the staff were less officious, something which continued even after we had left;

A word of warning - if the staff ask for your car key, make sure you get it back at checkout, we gave them our spare so didn't miss it until hours after leaving. The hotel wanted to charge us to ship it to UK which would be fine if it was an item we'd left in error, not something we'd had taken from us. In the end (after a staff meeting!) they agreed to ship it at their cost but they must have used the slowest, cheapest method possible (Hermes..) as it took 20 days to arrive. Really surprised at this level of penny pinching from a not inexpensive hotel, especially when they'd had 2 nights and 530 Euros out of us and we didn't partake in the high tea which was included in the room cost (along with breakfast)

Would we come back, probably not. A shame as it wasn't a bad hotel but nearly every interaction with the staff was a negative one and the excellent Belgian hotel we stayed in on the next night put this all into perspective.

Room tip: Didn't try a room in the main building but the annexe wasn't bad at all with a/c and shutters on windows and 2 huge twin beds
Date of stay: July 2022
    • Location
    • Sleep Quality
    • Service
Thank Andrew C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Andreas Rademacher, Inhaber at Hotel Belle Epoque, responded to this reviewResponded 4 October 2022

Dear Guest,

Thank you for taking the time to provide us with your feedback.

We always try to offer quality and service on a high level.

I am very sorry to hear that your stay at hotel Belle Epoque was not up to par.

We apologize for the inconveniences.

Considering parking, all parking spots are max. 40 meters located from the rooms.

The information regarding the "private" parking you received was wrong in this case.

A guest reserved this spot for his Ferrari car during his stay.


Sincerely,

Monja Rademacher

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2022 via mobile

The core of this hotel is an 1870s villa which retains its essentially original charms inside and out, including a pretty garden. Its dining areas, used for the excellent breakfast included in the room price, are very attractive, including for the antique furniture. The hotel also throws in complimentary afternoon tea in front of the very convincing fake open fire.

The pick of the rooms are the quiet ones facing the garden on the first floor in the main building. But the hotel also has rooms in surrounding buildings. We had one in a converted second floor attic of a neighbouring building which faced a couple of nearby roads. There was some traffic noise but by the time we realised this we didn’t have the energy to figure out the air conditioning. So choose rooms carefully.

The hotel is a few minutes’ walk to central Baden-Baden and its attractions. It also has parking (€20 or so a night).

Friendly suggestion to the staff: drop the face masks.

But overall recommended and reasonably priced by the standards of Baden-Baden’s other historic hotels.

Date of stay: April 2022
Trip type: Travelled as a couple
1  Thank higvin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Andreas Rademacher, Inhaber at Hotel Belle Epoque, responded to this reviewResponded 19 May 2022

Dear Guest,

Thank you for your time to review your stay with hotel Belle Epoque!
I am happy to hear that you enjoyed your stay with us.

At the time of your visit, the corona incidence in Baden-Baden was still very high.
We continued wearing the masks for the protection of our staff and our guests!

Thank you again and kind regards,

Monja Rademacher

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Reviewed 29 April 2022 via mobile

Charming and ‘Bridgerton’ like atmosphere . Stayed the first 2 nights in a smaller building on the hotel grounds . Very quiet and peaceful , to be awaken by the birds chirpings is a delight .
Outstanding and beyond the call of of duty - was the service of Mikhail and Leon . Danke
You have made the amazing difference to our memorable stay .
Really hope to return .Bis bald .

Room tip: Easy walk to town about 10 minutes . Ask for room in newer building .
Date of stay: April 2022
Trip type: Travelled as a couple
Thank S L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Andreas Rademacher, Inhaber at Hotel Belle Epoque, responded to this reviewResponded 19 May 2022

Dear Guest,

Thank you for staying with us and for giving us such a great feedback.

I appreciate very much your kind words about our service staff Mikhail and Leon.

This is the biggest motivation for them to further a great job and to always improve the service.

Thank you again and best regards,

Monja Rademacher

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2022

We travelled in July 2021 (sorry for late review!), as a 3 night getaway for my wife and I. This hotel makes you feel like you're stepping into the past (as a wealthy traveller!) from the moment you turn up, it is absolutely beautiful with ornate, period decor, outstanding old fashioned service (both very friendly and helpful, and extremely smart team). It's an oasis within the city, with beautiful gardens, terrace and sitting rooms where you can have tea/coffee and cake in front of a roaring log fire or at a shady table in the garden. Very tranquil and a real treat. We were upgraded to a beautiful suite (think it was Brahms?), with a jacuzzi...oh my god! Room was large, ornate and very clean, we loved it. Good breakfast too, and car parking is easy. The location is just right for walking into town or through the river valley/park. Thanks to all the staff, we loved it,

Date of stay: July 2021
    • Location
    • Cleanliness
    • Service
Thank 35alexanderi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Andreas Rademacher, Inhaber at Hotel Belle Epoque, responded to this reviewResponded 19 May 2022

Dear Guest,

Thank you very much for sharing your wonderful experience at hotel Belle Epoque with other travellers!
I very much appreciate your great feedback about your stay and hope to welcome you on your future trips to Germany!

Kind regards,

Monja Rademacher



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Reviewed 1 August 2021 via mobile

We stayed for two nights at the Belle Epoque Hotel and completely enjoy the experience..

The hotel is decorated in Fin de Siecle French style. Each room has a name as well as a number. We got the Marie Antoinette room. The room was beautifully decorated in blue, with colorful kitchy paintings. The bathroom had a Jacuzzi bathtub and was wonderfully convenient.

A special thing about this hotel are the lovely Hotel gardens. We thoroughly enjoyed the opportunity to lie about on the lounges at the garden, listen to the birds and do nothing.

The location of the hotel is perfect. All the attractions of bad and Baden now within a short walking distance.

The rich buffet breakfast with a large choice of bread, fruit, eggs, dairy products and cured meats is included in the price of the stay. Since we stayed in the Mary Antoinette room we expected to eat cakes instead of bread, but fortunately that did not happen.

On the second night we had to leave the hotel at 3:00 in the morning in order to get to the airport. The hotel stuff was kind enough to prepare for us coffee and some bread butter and jam as a very early breakfast in the middle of the night..

One drawback is the lack of an elevator. Our friend had to carry her bags two flights up in steep stairs.

The stuff was extremely helpful during our stay. They helped us print all the Corona related documentation which we had to present at the airport

Overall, we highly recommend this hotel

Room tip: There is a private parking at the hotel grounds. You certainly do not need a car it's all you do is explore the town.
Date of stay: July 2021
Trip type: Travelled with friends
Thank Rami N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Andreas Rademacher, Inhaber at Hotel Belle Epoque, responded to this reviewResponded 13 December 2021

Dear Guest,

Thank you for your time and for giving us such a great feedback about your stay at Hotel Belle Epoque.

I am glad to hear that you really enjoyed your stay with us and that you recommend the hotel to other travellers.

Do not hesitate to contact us befor your next stay so that we can arrange a room with access to an elevator in the annex builduing.

Best regards and a joyful Christmas Season.

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