I stayed at Batschari Suites in April 2012. And while there were some positives, it is not a real "hotel". This is a building with small apartments. Some are privately owned, some are owned by the company that is called Batschari Suites. How do I know that? First, on the way to my room, I saw "for sale" signs on some of the flats. Second, the elevator (there was only one) was broken during my stay. When I complained about this to the girl at the small lobby, she said, "it is not the hotel's fault, it is the fault of the owner of the building." Thus i understood that the hotel does not own the building, it simply owns some of the rooms and rents them out to guests.
So what? The problem is that this is really not a professionally run hotel. Some of the people at the reservations desk are very unfriendly and unhelpful and obviously untrained in customer service.
But that is not all. Internet use was very frustrating. It would log me off every 5-10 minutes and I had to constantly re-register, which was very frustrating. Breakfast was simple and not worth the 10 euro charge.
On a positive note, the "Grand Suite" is nice and roomy. But the regular suite that I saw was very small. They claim it is 40sq meter, but most of that space must be lost in the long hallway. Another positive note, was that a couple of the night agents were actually friendly, which is why I am giving this hotel two stars rather than one. But place has more of a feeling of a private apartment, than a professionally run hotel.
So, if you are looking for just a room, this may be an option for you. If you are looking for a hotel with friendly customer service and a working elevator, this is probably not the place for you.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Ctrip TA, TripOnline SA and HotelQuickly so you can book your Arcona Living Batschari 8 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.