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All reviews ski total chalet hotel main lifts boot room afternoon tea ski racks variable quality ski holiday table football expensive resort rooms are a bit small plenty of hot water poor reviews comfy sofas in summary soup three course meal
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Reviewed 11 January 2017

Seriously disappointed with the state of the Hotel , both main areas and the rooms
If it was not for the hard working young Team , who is obviously just left to deal with all the problems in the building by Ski Total , it would have been unbearable
Yes the food quality is really good and yes there is free wine on offer during the meal ( but any unfinished wines are collected and taken away by the time the cheese board comes to the table ??? you are not allowed to finish the opened bottle ?? ) however it is not enough alone to make up for the state of the disrepair this whole building is in
Ski & Boot Room : impossible to negotiate , let alone have somewhere to sit down and get your boots on or off
Thread bare towels , ironing burn stained sheets , broken chairs in the dining room , wall panellings coming off , broken hangers in the cupboard
Tiny room , not a tripple for sure , tiny tiny shower room ...
Unless something is done about it urgently , it is not a place to stay

  • Stayed: December 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank nevsibahar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esprit_Holidays_1982, Guest Relations Manager at Au Coq de Bruyere Hotel, responded to this reviewResponded 12 January 2017

Thank you for your review nevsibahar. It's such a shame that you feel that the upkeep of the Chalet Hotel is rather letting down an otherwise excellent and enjoyable stay, where our great team look after our guests well. We've featured the property for a number of years and its owners are particularly attentive, so we'll ensure that your feedback is passed on to them and our maintenance teams accordingly. Best wishes, the Ski Total team

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Reviewed 1 July 2016

Have returned to this hotel four times. Incredible value for Courchevel 1850. OK hotel is a little jaded but this is a ski holiday! We have never faulted the staff or management who are always welcoming, warm and helpful. Organisation is first class. Great breakfast, lovely selection and plentiful freshly prepared food for tea. Dinner is equally delicious and varied. Rooms on the front have a bslcony ans fantastic views. A short downhill stroll to main lift area and can ski back to within less than 100 metres of hotel. Ski hire very close ..... what more could one want. Booked again for next year 2017. Joyce and Robert

Room Tip: choose room on front ..... can be noisy but great view.
  • Stayed: March 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank RobertJoyce3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esprit_Holidays_1982, Guest Relations Manager at Au Coq de Bruyere Hotel, responded to this reviewResponded 15 July 2016

Thank you RobertJoyce3 for taking the time to review your most recent Ski Total holiday in the Chalet Hotel Coq de Bruyere - a fabulous property in Courchevel that it's great to hear you've visited with us more than once. We very much look forward to welcoming you both back in 2017.

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Reviewed 18 April 2016

Hotel definitely could do with an upgrade. Rooms are small and very tired. Towels are paper thin and no toiletries. This year's staff were great but Ski Total need to get the place re-vamped for the next season.

Room Tip: Front rooms very noisey
  • Stayed: April 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank KHA1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esprit_Holidays_1982, Guest Relations Manager at Au Coq de Bruyere Hotel, responded to this reviewResponded 15 July 2016

It's great to hear that you enjoyed the tremendous location of the Chalet Hotel Coq de Bruyere, KHA1, which is truly enviable in this fabulous resort. Whilst we don't provide toiletries, it's disappointing to note your comments regarding the towels and your room being 'tired' - things we'll be taking a look at over the summer months. We hope that next year's staff will be able to welcome you with the same great service you enjoyed with us this year.

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Reviewed 10 April 2016

Bad points First.
Small rooms that need some Maintenenace. Shelves were loose. Doors were loose, Shutters didn't work and broken Toilet Seat BUT.!!!

Good points. Great warm staff, thank you. Superb Food and Afternoon teas was a treat. Canopies, were wonderful, soup was warming and a surprise. Evening meals and Wines superb.

Guests.Thank you all that were there this week. We had a fantastic week.
Good location. Tiny boot room but the good points far outlay the bad ones.

The bad points are easy fixes so come on Ski Total do your stuff.

Room Tip: All rooms seam small but some have a bath and a shower. ASK!
  • Stayed: April 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank paultriple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esprit_Holidays_1982, Guest Relations Manager at Au Coq de Bruyere Hotel, responded to this reviewResponded 15 July 2016

Thank you, paultriple, for your review of your experience with Ski Total in the Chalet Hotel Coq de Bruyere. It's great to hear that you were well looked after by our team there, who provided some enjoyable meals accompanied by our warm service.

We're grateful for your having flagged up the maintenance issues in your room, and hope that you did draw these to the attention of the resort team during your stay, too. We have a dedicated maintenance team who work closely with our property owners throughout the season, and during the quieter summer months, to ensure that issues such as these are addressed.

We hope that we'll be giving you a warm welcome back with Ski Total next winter.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2016

After a friendly welcome we settled into a spacious room on the top floor with superb views. I cannot fault the organisation of the hotel, and the cleanliness of the rooms. Nothing was too much trouble, the food plentiful, varied and delicious . Every effort was made to make us comfortable and to aid our enjoyment of our holiday. team games and afternoon tea added to the friendly atmosphere. Boot room was small but warm with sufficient space to change.
The location of the hotel was excellent. Easy access to town ,ski slopes, lifts and very close to ski hire.
My friend and I enjoyed the area and the hotel so much we have for the first time ever re-booked for next year.

Room Tip: Rooms at the front look out over the town and slopes...third floor was excellent.
  • Stayed: February 2016, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Claire C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esprit_Holidays_1982, Guest Relations Manager at Au Coq de Bruyere Hotel, responded to this reviewResponded 8 April 2016

It's fantastic to hear that you and your friend had your "best ski trip for years" with Ski Total in the Chalet Hotel Coq de Bruyere, Claire C. The location, facilities and team in the hotel are indeed excellent and we're glad you thought so, too. We look forward to welcoming you back next year!

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