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Reviewed 27 January 2010

Unless your idea of fine dining is spending a lot of money to eat at a day care center, this restaurant should be avoided. (The hotel was nice and quiet in spite of the fact that the entire Olympique de Marseille soccer team was staying at the hotel during our first two days.) However, on our last evening we invited my mother-in-law to dinner at the restaurant since most of the local restaurants were closed for the holidays. From the beginning, we were "entertained" by the children of one couple who allowed the kids to talk loudly, scream and run around the restaurant. This was followed by the entry of another couple with a small child who also cried and whined. After 40 minutes, during which the restaurant staff did nothing to control the situation, I complained directly to the parents who then proceeded to accuse me of rudeness. I implored the staff to do something but the "manager" said that he could not keep families with children out of the restaurant. I replied that I was not asking for that but for him to demand from the parents a modicum of quiet behavior on the part of the children. The staff did not even have the courtesy to offer a complimentary desert or drink as an apology for the ruined evening.
Oh - and the meal was not that good either at the equivalent of $50 per person. I recommend the hotel but NOT the restaurant

Stayed: December 2009, travelled as a couple
Thank Voyageur10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this reviewResponded 11 July 2013

Dear Voyageur10,

We thank you for your review on this website. We are indeed a children friendly hotel and are welcoming a lot of families. We are however deeply sorry to hear it caused an inconvenience.

We hope to have the pleasure to welcome you soon again.

Best Regards,

Jérôme BILLY
General Manager

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Reviewed 3 October 2009

  • Stayed: September 2009, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this reviewResponded 17 July 2013

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Reviewed 24 July 2009

  • Stayed: July 2009, travelled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this reviewResponded 17 July 2013

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Reviewed 1 July 2009

  • Stayed: June 2009, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this reviewResponded 17 July 2013

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Reviewed 19 May 2009

  • Stayed: May 2009, travelled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this reviewResponded 17 July 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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