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“Great location & warm reception but not for the claustrophobic...”
Review of Hermes

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Hermes
Ranked #21 of 132 Hotels in Marseille
Certificate of Excellence
Reviewed 3 October 2017

First of all: very nice staff & very good location. Breakfast was fine (normal French offerings). Clean. Very basic rooftop garden is a perk. Other guests were nice, many from UK.

But travelers need rest. Be aware that photos do not give accurate sense of size of standard room. Our room (for a couple) had just room for a small double bed. We had to discuss who would stand where to move to "bathroom" ...a closet. If I weighed 20 lbs more, I could not have squeezed into shower. We could have paid to upgrade but after fighting traffic (President Macron made a personal appearance at nearby Hotel de Ville the afternoon we arrived by car so traffic got rerouted etc) to get into Marseille, we were tired so we did not have energy to "complain" & upgrade room. Learning point: ask to see the room in advance if you have any concerns about lack of space, then you can upgrade.

Room Tip: Ask to see room first.
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank muddslide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nathmouss12, Responsable réception at Hermes, responded to this reviewResponded 16 October 2017

Thank you for your coment about our hotel.
We are sorry to know your disappointment like this.
Please ask us next time to change the room or maybe we found a solution.
We hope to see you next time to show us our quality of services.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1 - 5 of 303 reviews

Reviewed 1 September 2017

A small, basic hotel that could use an update. However, friendly and helpful staff. There are many great days out in the area so you won't miss the hotel much. The location means it's quite easy to get to and the metro is nearby. It would have been nice and convenient to have a kettle in the room. Still, there are many places around to dine or just have coffee or a snack. Good for the price, budget friendly.

Room Tip: The rooms on the first floor overlooking rue Bonneterie at the front can quite easily be seen into i...
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  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Siro_al
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017

bros:
location
amazing view from the roof
helpful staff

cons:
small entrance , small rooms
breakfast is average , not many choices
lack of furniture on the room, no closet , no commode
sound isolation is too bad that you can hear each and every guest in other rooms

  • Stayed: June 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank santakarim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2017

Unfortunately our level 4 (Trip Advisor) hotel was lucky to be a 2 level (many back packers would rate better) and none of us were very impressed. Very small rooms, stained carpets, broken showers, hundred year old towels, no safe, no wardrobe, poor wi-fi - you get the picture! It had one thing going for it - the beautiful views over the marina port but that wasn't enough to make us want to stay there for 3 nights!!! As it was late evening and not able to get in anywhere else that looked much better we decided we'd put up with it for this one night and moved on to Avignon instead the next morning. A plus was the rooms were clean at least.

Stayed: July 2017
Thank LoFlyaNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2017

We loved our stay at Hotel Hermes in Athens and would choose it again. The location can't be beat---walk to Acropolis, Adriana ST, Syntagma Square and more. Super friendly and helpful service. Great delicious breakfast included, coffee always available. Guests are encouraged to use the rooftop bar at the sister Hotel Plaka, 3 min. walk away with incredible view of the Acropolis. Hermes also has a rooftop terrace with nice views, but go to Hotel Plaka! Room was clean and comfortable.

  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank ehj0nes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hermes

Address: 2 rue Bonneterie, 13002 Marseille, France
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marseille
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#8 Family Hotel in Marseille
#9 Romantic Hotel in Marseille
#10 Business Hotel in Marseille
#12 Best Value Hotel in Marseille
Price Range: ₹ 5,215 - ₹ 6,617 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hermes 2*
Number of rooms: 29
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Also Known As:
Hermes Hotel Marseille

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