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“Fabulous views over Marseille pory”

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Hotel La Residence du Vieux Port
Ranked #4 of 132 Hotels in Marseille
Certificate of Excellence
Reviewed 10 August 2017

Great hotel with colourful contemporary decor. Fabulous views across port from bedroom balcony and breakfast room. Helpful friendly staff. Good value for money. Lots of good restaurants very close. Would defo stay here again.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Sue R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnaud_Payet, Directeur général at Hotel La Residence du Vieux Port, responded to this reviewResponded 4 weeks ago

Dear Sue R,
Thank you so much for your kind review. It is always a pleasure to read that our daily efforts in customer service result in a brilliant guest experience and that everything was fabulous.
We are also so delighted to hear that you enjoyed our “arti-chic” décor of the Hôtel La Résidence du Vieux-Port.
We all looking forward to welcome you back in Marseille in the near future!
Never forget to check our website and book direct for best guaranteed rates.

Kind regards
Arnaud Payet,
General Manager

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18 - 22 of 894 reviews

Reviewed 10 August 2017

Everybody we encountered was extremely courteous and helpful except one waiter who was setting up tables on Tuesday evening (8th) who was so rude to us when we wanted to dine at the hotel, that we left and ate somewhere else. Lovely comfortable beds and good soundproofing. Will stay here when we return to Marseille.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tcolli_639846
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnaud_Payet, Directeur général at Hotel La Residence du Vieux Port, responded to this reviewResponded 4 weeks ago

Dear Guest,
It was a pleasure to have you staying with us.
I have to apologize if you had a bad feeling with one of our waiters, make sure that professionalism and kindness are part of our values.
We do hope seeing you back soon with us!
Don’t hesitate to check our website to benefit our best guaranteed rates for your next visit in Marseille.

Best Regards,
Arnaud Payet
General Manager

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Reviewed 9 August 2017

Really enjoyed our stay at Hotel La Residence du Vieux Port - this was the second year we came and asked for the same room, which we got. Lovely location, very friendly staff, room kept clean and well stocked. Would highly recommend this hotel as a central location in Marseille, close to many restaurants and good night life as well as the touristy stuff. Good shopping experience - C&A bargains.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank 787nikic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnaud_Payet, Directeur général at Hotel La Residence du Vieux Port, responded to this reviewResponded 4 weeks ago

Dear guest,

We would like to thank you for all your nice comments regarding our hotel.
Your fidelity is the best compliments for us. It has been a great pleasure to have you staying and we look forward to welcoming you back in Marseille.
Never forget to check our website and book direct for best guaranteed rates.

Kind Regards,
Arnaud Payet
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2017 via mobile

This hotel is an absolute gem. Relaxed friendly and accomodating staff, and a perfect setting in the Old port over which you will have a fantastic view. We had a room with a balcony and it was like having the bustling surroundings invited to your room - in a positive way. An everchanging picture of the boats and people strolling by. We will be back.

Stayed: August 2017, travelled as a couple
Thank Martin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnaud_Payet, Directeur général at Hotel La Residence du Vieux Port, responded to this reviewResponded 4 weeks ago

Dear Martin B,
Greetings from Hotel La Résidence du Vieux-Port.
It's your comment the gem!
It was an enormous pleasure to hear your positive comment on our property and our service.
I am delighted you had such a lovely time. Thank you also for your compliments.
We do hope seeing you back soon with us in Marseille!
Don’t hesitate to check our website to benefit our best guaranteed rates.

Kind Regards,
Arnaud Payet
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2017

We have been coming to La Residence for many years. We booked a deluxe suite and upgraded to a Ciel suite. Never stayed at Ciel suite before. Booked a ciel suite a few years back and was upgraded to the Notre Dame Suite.
The Ciel Suite was great. Spacious, Hot pot for our coffee(must have). Since its on the eighth floor, quiet from street noise. Bigger than the other suites except the family suites.
The staff was very helpful and polite. All that we need to visit Marseille. I always parked my rental car in the back of the hotel. Not sure if Im taking a chance. So far so good. Makes it easy and convenient to load in/out. The hotel is on the Vieux Port. Took many great pictures including panoranma shots. I like to try staying on the Monte Carlo Port sometimes and compare.
They closed off the street in front of the hotel back in 2012 and 2013 for the Year of Marseille. Its reopened.
Of all the luxury hotels around the port. I find this to be most accessible. Others are further out from the heart of the port so you have to walk further. We did that one year and you don't need to add on another layer of distance.
Great four star hotel for Marseille.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank universalav_dw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnaud_Payet, Directeur général at Hotel La Residence du Vieux Port, responded to this reviewResponded 4 weeks ago

Dear David & Valerie,

I would like to thank you for all your kind words.
We are so glad to know that you had a delighted stay at the Hotel La Residence du Vieux-Port.
We hope all our services are up to your expectations.
Make sure that we have shared with all the team your adorable comments.
We look forward to welcome you during your next visit, you have a place to stay in Marseille.
Don’t hesitate to contact us directly or reserve on our website.

Kind regards,
Arnaud Payet
General Manager



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Additional Information about Hotel La Residence du Vieux Port

Address: 18 Quai du Port, 13002 Marseille, France
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marseille
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Marseille
#2 Family Hotel in Marseille
#3 Romantic Hotel in Marseille
#5 Business Hotel in Marseille
Price Range: ₹ 11,212 - ₹ 23,137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel La Residence du Vieux Port 4*
Number of rooms: 50
Official Description (provided by the hotel):
The hotel "La Residence du Vieux Port Marseilles" is on the south bank of the famous Old Port, and offers stunning views of the waterfront whatever the time of year.At the rear you can see the breathtaking Notre-Dame de la Garde cathedral, perched on the top of the hill overlooking the city.Every room in our hotel has been newly renovated with a chic 50s retro feel, blending style and comfort. Most of our rooms have a balcony overlooking the Old Port and the Basilica.... Big flat tv, International channels, mini-bar, spacious bathroom, with L'Occitane en Provence products.And if you are looking for delicious food with high quality service, you need only to step into our adjoining restaurant Le Relais 50.It is the perfect hotel for your stay in Marseille: Ideally, a very good standard and a high quality service that have won our guests. ... more   less 
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Also Known As:
Residence Du Vieux Port Hotel Marseille
Residence Du Vieux Port Marseille

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