We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“VERY NICE HOTEL NEAR AIRPORT”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Express Marseille-Saint Charles
Ranked #24 of 131 Hotels in Marseille
Level 3 Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“VERY NICE HOTEL NEAR AIRPORT”
Reviewed 21 April 2012

This Holiday Inn Express was a very nice, clean and efficient hotel near the airport.
Unfortunately, we did not eat there the night before our flight home as the menu was very generic, all microave food and expensive. We went to the nearby Ibis Hotel, their van shuttled us there and picked us up. Great grilled meats and service. Our room at Holiday Inn was
really nice, i got the larger room for a little more, we could stretch out and feel comfortable.
Would recommend staying there but going to Ibis for dinner.

Room Tip: get a room with sitting area, it makes it feel larger
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank live2run2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

824 reviews from our community

Traveller rating
    212
    409
    147
    26
    30
See reviews for
183
293
66
149
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level 5 Contributor
73 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 21 April 2012 via mobile

Hotel is opposite railway station and TGV and about 2 minutes walk (google maps incorrectly says 900m) to the platforms. Excellent location, off street secure parking, multilingual and helpful staff. Family room is large and perfect for a family of four. Highly recommended.

Stayed April 2012
Helpful?
1 Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stephaniemerlin, Sales Manager at Holiday Inn Express Marseille-Saint Charles, responded to this review, 26 April 2012
Dear Steve B,
Many thanks for sharing your experience with us.
We are happy to discover that you did like our hotel and that you find our family room spacious.
We look forward to welcoming you again very soon.
Regards,
Stéphanie MERLIN, Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow/Poznan
Level 5 Contributor
92 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 21 April 2012

We stayed in this hotel in September 2010 just for one night, as we landed in Marseille airport and were heading to friends wedding in Montpellier. We wanted to visit Marseille and after reading reviews on Trip Advisor we decided to stay in this hotel. That was one of our favourite short-term stay hotels ever. When we arrived from airport by bus to central station in Marseille, we didn't need to travel anywhere. The hotel is just opposite the station! It is both train and bus station so it's very convenient! We had a very pleasant check-in. Until now I remember that staff was extremely nice and helpful and they spoke English very well. When we got to our room, we were very impressed. The room was very fresh, new and stylish. It was very clean and I remember there were some trendy lights in the room and bathroom. But the most memorable thing that we remember until now and haven't had it since in any other hotels anywhere, were the pillows! Yes, the pillows! There were two types: softer and harder and they were so comfy and the bed too! We slept like kings. I think that was one of the best sleeps I had. Must have been if I remember it so well even after 1.5 years! In the morning the breakfast was really delicious and a good choice. There was a nice terrace on which you could have your breakfast too. The hotel's location was very convenient for sightseeing too. We check out but left our luggages in the hotel and they were very helpful with that. We walked everywhere from the hotel. We walked around the city, to the port and alongside the coast. We spend the whole day walking and it was a lovely day. To the port it was about 10-15 minutes walk. It's easy to see the city in 1 day, but we regretted we didn't have more time to stay.
I remember it was excellent value for money at the time too and that was also one of the reasons we booked it.
We will definitely be back to this hotel, when come to Marseille again.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joanna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stephaniemerlin, Sales Manager at Holiday Inn Express Marseille-Saint Charles, responded to this review, 26 April 2012
Dear azmira1,
This is a great pleasure to discover your lovely review. We are truly happy that you enjoyed our hotel and its services.This is true that the location of the hotel is very convenient, very close form the city center and just in front of the train station.
When do you plan to come back to our great city?
Best Regards,
Stéphanie MERLIN, Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lebanon
Level 4 Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 April 2012

The hotel is just footsteps from the train station; also you can get to the bay in 20 minutes’ walk. The room was small, but this is the norm for France 3 stars hotels.
The bed was comfortable and clean, so was the bathroom. If you want to avoid some noise from the road ask for rooms not facing the train station.
The French breakfast was adequate.
Value for money is low, note that French hotels are expensive.

Room Tip: If you want to avoid some noise from the road ask for rooms not facing the train station.
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FAFLANNOUDE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stephaniemerlin, Sales Manager at Holiday Inn Express Marseille-Saint Charles, responded to this review, 26 April 2012
Dear FAFLANNOUDE,
Thank you for your review. We are happy to learn that you found our hotel well located, comfortable and clean. Our guest satisfaction is our best reward.
We hope to welcome you again soon.
Regards,
Stéphanie MERLIN, Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva
Level 6 Contributor
115 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 13 April 2012

My family (with two kids) stayed at this hotel in April.

It was nice hotel in general: clean and new. The staff were polite and helpful in guiding us to find places to go and eat etc., There was an underground car park, which was great as we drove there we could park our car safe (having heard the reputation of Marseille with relation to carjacking!).

The room was clean and nice and especially, they provided different types of pillows, which was great. But for four of us, the room was too small--after the sofa-bed were placed, there was hardly any walking space. The desk chair was jammed to the sofa-bed had hard time trying to sit in.

There was no closet! Now this is basic expectation from any hotel. We had to hang coats on the outside hanger. There were a few places to place our clothes. And, again, there were four of us and and we had to keep our things in our suitcases all the time and it was a hassle to open and close them every time we need to change clothes. Again, the space was so limited and we had four suitcases and they took up the limited space in this tiny room.

The hotel did not allow late check out: Again, I we were a family with two kids and asked the night before checking out whether we could do a two-hour late check out and the reply was: "we are almost fully booked and check in the morning." Now I understand this is a standard answer by front desk staff are supposed to give but I observed that the hotel was not fully booked (having seen the number of persons having breakfast and checking in and out. In the morning I asked again and was told that "it is not possible." I was obviously not happy.

Breakfast was simple. It would have been great if they could have included some warm food for breakfast!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sanjeewa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stephaniemerlin, Sales Manager at Holiday Inn Express Marseille-Saint Charles, responded to this review, 26 April 2012
Dear Happy_Papa,
Thank you for having chosen our hotel for your last stay in Marseille and for having taken the time to share your experience with us.
We are sorry to learn that your stay did not fulfill all your needs
First of all, regarding the size of the bedrooms, we are sorry that you felt tight.
This is true that the outside hanger is not very spacious.
For the late check out, we were fully booked when you stayed with, that is why the late check-out was not possible.
Finally, we do not offer any warm items for breakfast because of our brand standards.
Best Regards,
Stéphanie MERLIN, Sales Manager

Despite those points, we hope that you enjoyed your stay.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Marseille hotels
0.2 km away
Ibis Marseille Centre Gare Saint Charles
0.9 km away
Escale Oceania Marseille Vieux Port
0.1 km away
Alex Hotel
Alex Hotel
#2 of 131 in Marseille
359 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
Residhome Appart Hotel Saint-Charles
1.1 km away
Novotel Suites Marseille Centre Euromed
0.6 km away
Mercure Marseille Centre Vieux Port
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Marseille-Saint Charles? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Marseille-Saint Charles

Property: Holiday Inn Express Marseille-Saint Charles
Address: 15 boulevard Maurice Bourdet, 13001 Marseille, France
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marseille
Amenities:
Business Centre with Internet Access
Hotel Style:
Ranked #24 of 131 Hotels in Marseille
Price range (per night): ₹ 5,416 - ₹ 11,799
Hotel Class:3 star — Holiday Inn Express Marseille-Saint Charles 3*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Expedia, Booking.com and HotelQuickly so you can book your Holiday Inn Express Marseille-Saint Charles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Marseille-Saint Charles Hotel Marseille

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing