I have stayed at the Villa Gardens before so I thought I would try the Beach since the location was closer. DON'T MAKE THE SAME MISTAKE!!! Upon arrival, we were told that our room might not be available as they were having some "difficulties" with the room, but couldn't place us anywhere else since they were full. A half hour later, we were taken up to our room and the smell was atrocious. Clearly they were just trying to get the room filled for the night. It smelled as though the sewage had leaked into the carpet. We spoke with the manager and rudely refused to issue a refund (despite what the receipt states). He said he could only issue a refund if "mold was growing from the walls or bugs were crawling on the floor." Glad to know that is the type of service this manager considers acceptable!
He kept saying he wanted to "make the stay right" yet was unable to offer any sort of remedy to our problem, which truly demonstrated the incompetencies of the staff running the place. I have stayed in hostels all over France and Spain and have never had an experience like that. I know that a hostel experience is not the same as a hotel. I clearly knew what I was getting myself into staying at a hostel, but this experience was unlike any I have had over the past 2 years. Please don't waste your time or money at Villa Beach! We ended up finding a hotel (Hotel Lafayette) right around the corner that was actually cheaper per person and a much better value!
- Official Description (provided by the hotel):
- The NEW downtown Villa Saint Exupery - next to Old Town, the main square and the beach! Newly renovated, stylish with a great new social area and bar, this hostel brings you all the services of our uptown hostel. A great place to meet other travellers and experience Nice. Located in the heart of the shopping district, 200 metres from Nice Old Town and Beach, visit Villa Saint Exupery Centre for the full Nicois experience! ... more less
- Reservation Options:
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- Also Known As:
- Villa Saint Exupery Beach Hotel Nice