We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (487)
Filter reviews
487 results
Traveller rating
93
164
118
67
45
Traveller type
Time of year
LanguageAll languages
More languages
93
164
118
67
45
Show reviews that mention
All reviews walk into town other guests parking renovation cafes
Filter
Updating list...
17 - 22 of 487 reviews
Reviewed 15 February 2015

Well placed hotel with extremely helpful staff, going the extra mile to find an american plug for my computer, and helping with directions ! Good breakfast - The room was not extraordinary but good enough for a rapid business stay ! Price was perfect for this few days -

  • Stayed: February 2015, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank JeffFrenchGerman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2015

This hotel is on the outskirts of Aix-en-Provence, a bus ride or 25 min walk into town. It was pleasant enough if a bit shabby. The food was good but not excellent and they were not keen to open the restaurant on one occasion when there were few bookings.
Management, or lack of, let this hotel down. On one occasion after a storm during the night , my 82 yr old mother's room was flooded and she was up from 5a.m. The night porter was helpful but the next day staff were dismissive and insisted there was no duty manager available to speak to us or offer compensation ( I think a reduction for that night's tariff would have been reasonable.) No-one was available until Monday; we were leaving on Sunday. I find it inconceivable that there was no acting or Duty manager on duty and feel we were being fobbed off.
One further comment - the swimming pool was freezing - far too cold to be usable, what a shame...

  • Stayed: October 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
2  Thank Wresto4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2014

Location
Kyriad Prestige Hotel is located quite far away from the city center. It is about 2.5 km from "La Rotonde" - known starting place for shopping, dining and simply enjoying the city. Taking a taxi ride is going to take about 7 minutes and costs about 10 Euro. Bus costs 1 Euro and departs every 10 minutes from the station located at about 300 m from hotel.
For commuters the location is nearly ideal - the hotel is located at the highway and car travelers are saved from traffic jams and stress in the city.
There is one small mini-market "Carrefour express" at the gasoline station about 500 m from the hotel. Here you may get almost all basic belongings for everyday stay. The supermarket officially works till 22 o'clock, however, already at 21 o'clock it closes for customers and they can only buy there using the night cashier (ordering in French). Another supermarket "Casino" is located at about 700 m from the hotel. The "Casino" works till 20:30. There is also a number of bakeries on the way from the hotel to Rotonde, where travelers can have a light breakfast.

Hotel
The hotel features an Interesting mixture of modern architecture outside and neat and comfortable, almost traditional interior.The hotel possess all needed amenities, including shoe polisher, variety of coffee, tee, internet terminal,etc. Very comfortable, pleasant atmosphere.
There is free wi-fi available in the room. Internet works good, time to time checking your concentration and asking to confirm internet credentials :-)

Room
The room is large, equipped with safe, fridge, kettle and the variety of tee and coffee, TV set with French, Italian and English-international programs. Bathroom is of medium size, but very comfortable, with large mirror and very nice basin, bath and toilet. Everything is very convenient and comfortable. Only a minor drawback - moving two separate beds to the single one is going to cost the guest quite a few energetic actions. By default, beds are separated.

Breakfast
Breakfast is available at the price of 14 Euro (November 2014). I did not take breakfast, but had it in the room - making the use of the proximity of supermarkets.

Services and Personnel
Services at the front desk are extremely helpful, friendly and nice. Calling taxi is effective, the taxi comes in 2-5 minutes.
Services in the room are less good. Towels are exchanged, floor is cleaned, all expenditures are replaced instantly. At the same time, I found dust near the kettle and human hair in the bath... Very frankly, I did not get the feeling of sanitary cleanness. Alas.

Price
The price of 70 Euro per night on the hot offer with 100% pre-payment is a wonderful price for Aix.

Resume
In general, wonderful, comfortable hotel at very attractive price. I would definitely recommend it, especially for travelers with cars. At the same time, I will reduce the overall note of the hotel, mostly because of room services which certainly must be improved. At the same time, the hotel is quite distant from city center which may provide difficulties for e.g. elder quests.

Room Tip: Standard room will be fine.
  • Stayed: November 2014, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Litnovsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2014

The hotel needs an upgrade, The bathroom is basic but a good size,but for the money paid, it served the purpose, room adequate, breakfast mediocre,but overall good for a one night stay.

Parking can be a problem so get to the hotel early !!

Room Tip: Good for a one night stay when transiting the area
  • Stayed: September 2014, travelled on business
    • Value
    • Location
    • Service
Thank Paul E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2014

Our room was quite small and to the back of the hotel, and with quite some noice from the road. The room was in need of a makeover. The staff appeared as taken out of faulty towers. Seemed the night porter had quite a bit of late check-ins or inquiries for hourly stays...

  • Stayed: September 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Petersen2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews