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“This is a lovely hotel with a good restaurant”

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Novotel Aix en Provence Beaumanoir Les 3 Sautets
Ranked #24 of 68 Hotels in Aix-en-Provence
Great Yarmouth, United Kingdom
Level Contributor
149 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“This is a lovely hotel with a good restaurant”
Reviewed 28 May 2012

We stayed here for three days as part of a tour of France. We were well looked after throughout. The rooms were comfortable. The bar was cosy and the restaurant was large and modern. I would recommend this hotel a a good place from which to explore the South of France. The only faults I can think of are that there could have been better air con, and that a couple of the staff members did not reach the high standards of their colleagues.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank tubeway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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514 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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  • Japanese first
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English first
Pershore, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 May 2012

I booked a tour through Riviera Travel which stayed at this hotel. The location was quite good not far from the main town and only a short bus ride away, be aware that the buses only run to 1800hrs on a Sunday and not at all on a bank holiday!! The hotel was quite well appointed and the room comfortable, although there appeared to be air conditioning in the room this did not appear to have any effect and we had to open the window at night. There was a safe in the room which I used to keep spare cash and passports in ect. only to try and open one morning to find it would not. Having blamed my wife for entering the wrong code I went to reception for help and the lady came up but was unable to open it, and being a Sunday she said that if her colleague working in the afternoon could not help I would have to wait until Monday. Fortunately the afternoon receptionist mangeaged to open it. Two days later it failed to oen again for me and an engineer had to be called to repair it, ( I had to apologise to my wife for blameing her previously). Due to delays in arriving, (not the fault of the hotel or the tour operator) we decided to eat in on the first night. The menu was not particularly exciting but we decided to go with a three cheeses pasta. The service was extremly slow, very limited numbers of staff on duty despite a tour of some 40 people having booked in!! The food was luke warm and not particularly tasty. The breakfasts were OK but again suffered from a lack of staff to keep everything topped up and tables cleared. We ate out most of the week but on the Bank holiday, as there were no buses we decided to have a snack in the bar as we had eaten at lunch time. Once again there appeared to be a lack of staff, one had to go and hunt out a barman!! We ordered some bagettes off the bar menu which took ages to come and then were wrong. Members of our group who ate in the restaraunt took over 2 hours to get there food. I enquired at the front desk for the duty manager to complain and was informed there was not one on duty. In fairness I think the staff were doing their best but were let down by ineffecient management.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Adrian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fribourg
Level Contributor
43 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 12 April 2012

The hotel is located in the suburb of Aix, which is only 10mins bus ride. The location is convenient even if you dont have a car, as the bus stop is few meters from the hotel. However, most hotel residents seemed to have a car.
The frequency of the buses are quite good, but just note that on sundays and holidays, there are no buses between 12-2pm, and the latest is 6pm back from downtown, so make sure u have this in mind.
Our stay at the hotel was smooth. we were travelling with a 5 months old baby, and the hotel had asked in advance and prepared a child's bed. The room was spacious with basic decor and amenties. The fridge was useful for stocking some food items from the close by supermarket. The hotel had a kids section with xbox, so some young children were hanging around this corner, and so we didnt find the hotel noisey at all!
We dined at the restaurant one night, and found it good value for money. The menu has good variety, and it seems they have some special themes on weekly basis.
We didnt go to the garden or the swimming pool as it was too cold.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sre_jbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
213 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 30 March 2012 via mobile

Staff were good but providing conflicting advice; on checking in, I asked if breakfast was included in the rate and was told it was not included so for the first morning I ate elsewhere. On the second morning, I did eat breakfast in the hotel and found it was included. The room was nice, but when I plugged the iron in (that you had to get from reception), after a few minutes, the fuse blew, leaving me in total darkness. The staff reset the fuse, and I shut everything off in the room except the iron and one light, but again the fuse blew. Basics like this mean I can't rate the room as highly as my first impressions would have provided.

Stayed March 2012
Helpful?
Thank Jscindc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Aix en Provence Beaumanoir Les 3 Sautets

Property: Novotel Aix en Provence Beaumanoir Les 3 Sautets
Address: rue Marcel Arnaud | Résidence Beaumanoir, 13100, Aix-en-Provence, France
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Aix-en-Provence
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotel in Aix-en-Provence
Price range (per night): ₹ 6,083 - ₹ 9,776
Hotel Class:4 star — Novotel Aix en Provence Beaumanoir Les 3 Sautets 4*
Number of rooms: 102
Official Description (provided by the hotel):
The 4-star Novotel Aix-en-Provence Beaumanoir is situated 5 minutes from the center of Aix-en-Provence, close to the Aix Arbois TGV station, Marseille Provence Airport and major highways. The hotel has 102 rooms, a restaurant, bar, 8 meeting rooms, private car park, free WIFI, shady terrace and outdoor swimming pool. This Novotel hotel is ideal for business travel as well as trips to Provence as a couple or with the family. ... more   less 
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Also Known As:
Novotel Aix En Provence Beaumanoir Les 3 Sautets Hotel Aix-En-Provence
Aix-En-Provence Novotel

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