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All reviews old town underground parking nice hotel coffee machine business trip paper cups excellent location privilege room twin beds market place hotel garden large tv very pleasant stay bars and restaurants per night great view book in advance
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Reviewed 10 September 2017

Ideally located in the centre of the old town, with its own underground car park. We stayed just one night on our way to Spain.

We had a suite which had a small sitting room, very comfortable bedroom and a large jacuzzi bath in the bathroom. We had windows on either side of the room - one side overlooked the very pretty courtyard garden and the other the market hall square at the front of the hotel.

Reception staff were great and spoke good English. We didn't eat in the hotel as there are many restaurants and cafes very close by.

We would stay here again.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Jackie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017

Very clean hotel, large with a very luxurious feel. Our rooms had the best view across the gardens and across the river. Loved the glass in the bathroom :) Breakfast was good value for money and again, everything was immaculate. The hotel is within walking distance of loads of great bars and restaurants, a brilliant location. Would definitely stay there again. :)

  • Stayed: June 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Hhound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this reviewResponded 7 September 2017

We thank you for your opinion and we are delighted that you enjoyed your stay at Mercure Angoulême Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2017

We love this hotel.It is lovely and clean and in the most wonderful position across from the market and a s short walk to bars and restaurants and shops. The decor is really good and it is totally lovely. The breakfast is great and the staff nice.
We have used Mercure hotels for many years. but we stopped using lots of them because they mad a decision not to have twin bedded rooms. We would stay more often i this hotel and for more nights if it has twin beds so we could sleep well. Their beds are comfortable but we need twins and so do many people.
Lovely hotel in all ways. Love it .Recommend it.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Belle16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karine_Renay, General Manager at Mercure Angouleme Hotel de France, responded to this reviewResponded 19 July 2017

Dear JANET RICHARDS,

We very much appreciate your comments regarding your stay at the Hôtel Mercure Angouleme Hotel de France.

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Do you know that if you want separate beds you can book a suite which is with a private room ? Don't hesitate to ask us !

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Karine Renay
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2017

We began our month-long tour of France at Angouleme. We were only staying over-night on our way to the Dordogne region. Catching the TGV direct (with no changes) from CDG airport was a big plus for us - and possibly for other looking to go straight from the airport to the Bordeaux region, or south-west France.

This hotel is located near the top of the hill - if you arrive by train we recommend catching a cab up the hill as it is a reasonable climb with baggage. The hotel is also located near the town square which provides numerous options for meals in addition to eating in. If you prefer a simpler breakfast than that offered by the hotel, there is a small cafe in the laneway next door.

The hotel was clean and we had a very comfortable one-night stay in a good-sized room. The staff were delightful. Reasonable value. I would stay here again if in the area.

  • Stayed: May 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank RussL_Aus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2017

My wife and I visited Angouleme for a 4 night mini break. A beautiful and very rural part of France - Angouleme is the main town in the region and is a bigger than we expected but the old town set on the hill is full of charm, character and is great to explore.
The area seems generally not very 'touristy' so numbers of hotels are limited. We therefore went for a hotel close to the station and picked the well known 'Mercure' brand. The hotel is in the main square of the old town opposite 'Les Halles' and close to lively bars/cafes. Its only about a 10 minute walk from the station but it is all uphill - be warned if you have heavy cases on a hot day. We did not bring a car but there is an underground car-park.
The Privilege room was clean and a very good size. The bed was large and very comfy, the bathroom was well appointed but had a separate toilet. Good quality toiletries and robes were provided along with a coffee machine and stocked mini-fridge. The air-conditioning was excellent and necessary given the very hot weather at the time of our stay. The room also had a lovely view over the gardens and to the city beyond.
We only ate limited food in the restaurant, although what we had was good. The service was a bit slow on occasion and the staff seemed rather overworked, but 'Guillaume' especially was cheery, friendly and helpful.
Unfortunately there was only very limited light snacks available when we first arrived mid afternoon.
In summary a very good and typical 'Mercure' hotel, well appointed with slightly quirky decor.
Room 216 had a peculiar layout, as the separate toilet was on one side of the bed with the wash basin in the bathroom on the opposite side of the bed - appeared to be the only room with this layout.

Room Tip: Privilege rooms good value - get one overlooking the garden.
  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
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1  Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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