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“Good Value” 4 of 5 bubbles
Review of Helgon Hotel

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Helgon Hotel
Ranked #24 of 185 Hotels in Lourdes
Certificate of Excellence
Biarritz
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good Value”
4 of 5 bubbles Reviewed 4 May 2012

The hotel was good value for money. Extremely clean. The staff were very friendly and refreshingly accommodating.

Room Tip: There is a lot of foot traffic that passes the hotel to go to the Lourdes Sanctuary...so if possible...
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  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chantel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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182 reviews from our community

Traveller rating
    75
    80
    15
    9
    3
See reviews for
63
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5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
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  • English first
  • French first
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English first
Surrey, UK
1 review
5 of 5 bubbles Reviewed 16 April 2012

I stayed at Hotel Helgon for a week with a group of 6 children with special needs and their volunteer carers; we were not easy customers but Helgon was very welcoming and really made us feel at home. They accommodated all our needs (even the strangest like wanting a few drops of washing up liquid to make bubbles) and were understanding of the sometimes difficult behaviour of the children. The hotel and restaurant staff always approached us with a smile and were great with the kids – mealtimes were so much fun!
The food was excellent (we previously stayed 2 years ago and the meals have improved hugely since then) and the cleaning staff really did go the extra mile this to help us deal with all those “accidents” that happen with children.
The kids from our group truly loved staying there and so did the adults. Thank you Hotel Helgon for a fantastic holiday – we will be back!

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Group_One
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 December 2011

I recently travelled to Lourdes for a retreat&the celebrtion of The Immaculate Conception and stayed at the Helgon. The Helgon is certainly 'All That&More'! A quiet,modern,luxurious hotel with excellent standards of maintenance. The Manager&Staff were ever so Warm&Welcoming,always available and ready to help and I can certainly say they went the extra mile for me,making my stay luxurious and I will be forever grateful!. We were always served tasty,well presented meals that were at least 3course and we ate to our hearts content! The good sized rooms are furnished with very comfortable beds, good flat screen TV, well decorated and have fantastic lighting,heating and air-conditioning & excellent Wi-Fi. Waking up to the beautiful sight of the pyrenees mountains took my breath away every morning.The Helgon has an added bonus of execellent location in relation to the Grotto and Town. I will definitely be staying at the Helgon everytime I shall be back in Lourdes.

Room Tip: Top floor rooms for a breathtaking view of the pyrenees!!!
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  • Stayed December 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mandazag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carenage
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 30 October 2011

My husband and I stayed at Helgon Hotel about two weeks ago. The staff was efficient and very helpful, making sure we were aware of the procession time on the first evening. The room was just as pictured as was the bathroom. Housekeeping came but we never saw them, only noted fresh towels and tidied room.
I was prompted to write this review after reading a very negative recent review. We'd booked through booking.com and had no problems upon arriving. We arrived late for breakfast on the first morning and the staff served us without complaint. Breakfast was the usual fare, coffee, juice, fruit salad, cereal, sliced meats and cheese, croissant and roll. Also a little cake which I ate later in the day.
The Grotto and chapel are a short walk away. Staff arranged for our taxi to the airport. If you are looking for a very good place at a reasonable rate then don't hesitate to book here.

Room Tip: Stayed on the sixth floor. A/C worked well. Good energy saving features to the environmentally consc...
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RhonaRho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 29 October 2011

I loved its contemporary design and deco. From the hotel lobby right down to the room. I requested for a room on the highest floor and with a great view and they gave us a great room with a truly beautiful view of the mountains...even from the bathroom! The hotel staff were friendly and helpful and wonderful to chat with.

  • Stayed November 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank javajive2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Helgon Hotel

Property: Helgon Hotel
Address: 8 rue Massabielle, 65100, Lourdes, France
Region: France > Occitanie > Hautes-Pyrenees > Lourdes
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #24 of 185 Hotels in Lourdes
Price range (per night): ₹ 4,564 - ₹ 9,129
Hotel Class:4 star — Helgon Hotel 4*
Number of rooms: 74
Reservation Options:
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