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Cerise Carcassonne Sud
Ranked #15 of 39 Hotels in Carcassonne
Reviewed 23 April 2012

The place is surrounded by a gate. You need to use the intercom at the gate to gain entry. Plenty of parking. It was hard to find where the reception was it wasn't really signposted but as you enter the gates you will see a building on the left near the exit gate which looks like a house. The room was clean. We were there only one night. Needed to make the beds up for our girls. Also needed to take rubbish from room when you leave the rubbish bin is at the front near the entry gate but it's not a huge bin. There is a large grocery story about 5 mins away. Carcassonne castle is about 10 min walk. The receptionist told us that after checking out we could leave our car in the car park indefinetly which was really handy for us. It does have a heated indoor pool which my kids loved.

  • Stayed: April 2012, travelled with family
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Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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188 - 192 of 828 reviews

Reviewed 20 April 2012

We are travelling around Europe by car and are used to staying in all types of places. I normally think that people are overreacting when they write bad reviews, but this place left me sleepy and in a bad mood. I guess you definitely get what you pay for, although i could have put up with all of the following if i had a comfy bed (was ridiculously hard).
- No fridge in a 'selfcontained' unit. (Realised this after we went shopping for dinner)
- Pull out bed kept rolling under the bed every time you rolled over in your sleep.
- Poorly installed shower. (no shower screen so water goes everywhere. must be constantly hand held, cannot use wall mounted)
- Dirty walls, scuff marks everywhere, cutlery, utensils and crockery had to be washed before use.
- Reception is only open between 8am -12pm and 4pm -8pm, we knew this but thought we could at least park the car and walk into town. Checking out before 8am is a no go as well.
I do not recommend.

Room Tip: Try not to get room 118.
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  • Stayed: April 2012, travelled with friends
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2  Thank ChillCoco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidHotel_RP, Responsable relations publiques at Cerise Carcassonne Sud, responded to this reviewResponded 27 April 2012

We are sorry that your stay did not completely satisfy you and let us give you some precisions. Some rare apartments, intended for the stays of a single night, do not arrange a fridge and they should be equipped with it soon. Some tracks on walls, due to the friction of furniture are going to be erased soon, we put this apartment first to be repainted. Concerning the bed, it was necessary to lift him simply to set up feet and so avoid the movement. Finally, the residence, for safety reasons of his hosts, is closed out when the reception is not opened, a code must be given to you to bring in your vehicle inside the residence. Your departure would have been able to take place before 8 am if you had contacted simply the reception the day before.
We hope that this precision will have allowed you to make you a more favorable opinion of our establishment and let us hope to see you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2012

On first sight you can only imagine a prison. On entry it gets better. Staff where helpful they showed us on a map where our room was.
The room was clean and good for a family with good cooking facilities
The Apartment was clean but beware of the of the ventilation extractors.
1) they don't work
2) They fall out the wall and land on you.
Breakfast. one can only say disappointing, you get what you pay for.
If you don't like dogs don't stay there

  • Stayed: March 2012, travelled as a couple
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1  Thank glenn r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2012

Good location, just a few minutes walk from "La Cite"
very good price,
big room.
separately bathroom, one side the shower and washbasin, and on the other side in other room was the toilette.
and instead of a double bed we have slept in a Sofa bed. not the best sleep, but it was good.

  • Stayed: March 2012, travelled as a couple
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Thank lu_biancooooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2011

Stayed for 1 night !
Hope we could of stayed longer.
Great location really close.
Very spacious apt, great host and just loved the swimming pool !!

  • Stayed: November 2011, travelled with friends
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1  Thank MELANMM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cerise Carcassonne Sud

Address: 1 Rue Darius Milhaud, 11890 Carcassonne, France
Region: France > Occitanie > Aude > Carcassonne
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 39 Hotels in Carcassonne
Price Range: ₹ 4,096 - ₹ 7,358 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cerise Carcassonne Sud 3*
Number of rooms: 76
Official Description (provided by the hotel):
In the heart of the Aude department, the CERISE RESIDENCE Carcassonne Sud is situated in an exceptional location 10 minutes by foot from the Medieval City, a World Heritage Site. Its 76 apartments are spread over two buildings set in vast landscaped gardens. The former mansion house which has preserved the charm of old buildings houses the reception and the breakfast rom. For leisure, the residence offers access to its indoor heated swimming pool, a hammam and a fitness room You can take your meal in one of our restaurants partner, within walking distance, or to make you deliver your meal in room (more information at the reception) ... more   less 
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Also Known As:
Residhotel Le Clos De La Cite Hotel Carcassonne

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