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3 - 8 of 247 reviews
Reviewed 25 April 2016 via mobile

A good base for exploring this beautiful historic town and the Camargue. Situated beside the canal in a quiet setting with clean, modern rooms, a really good, fresh breakfast (€9) and plenty of parking.
Sadly we were not able to use the invitingly sunny patio to sit & relax, but maybe it will be open later in the year.

Stayed: April 2016, travelled as a couple
1  Thank Angela T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2015 via mobile

We booked for 3 nights but only stayed for 1.!

The room was clean but the pool was green and unusable. Reception was open when we arrived at about 4.00 and by 6.00 we had decided one night would be plenty we advised the lady in reception and contacted Booking . Com who were very efficient and agree to limit the booking to one night. There was no bar and after 7.00 there were no staff on the premises. We were offered a glass of rosé as they had no red or white wine and no beer other than 2 random bottles in the fridge. Ok for a bed but nothing else. Certainly not worth 100 euro a night!

Stayed: June 2015
2  Thank Donald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

Corinne and Victoria are doing an excellent job since they took over the previous management in february 2014. Rooms and bath are all renewed and modern, attention is great, breakfast is fresh and well prepared, pool is a nice little place to cool off after long walks through Camargue, the canal in front of the hotel makes a perfect camarguese environment, and being this charming hotel at walking distance from the city center, no doubt we shall repeat as soon as possible.

Stayed: July 2014, travelled with family
1  Thank Giovanni P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

I had great difficulty making the initial booking. I was corresponding in English by email and the hotel would reply that they were full on a totally different date from the one I was requesting. Eventually I could make the booking. Then when I went to confirm it just before leaving for France, I was told the hotel was full! Again this was the hotel's inability to understand English. We found the staff friendly enough but as others have pointed out, their English is limited, in spite of a sign saying that English was spoken.

The room was simple but clean. As others have pointed, there is no hair dryer. The most annoying thing was the toilet paper dispenser! The toilet roll was contained within a silly dispenser which soon jammed and as the dispenser could only be opened by key, that meant no toilet paper. I told the owner & this was fixed but soon jammed again - be warned!

Breakfast was OK, including water melon.

Location is very good, ie outside the walls and easy parking.

Stayed: June 2014, travelled as a couple
Thank Voigt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014

Hôtel Le Médiéval has much going for it – modern complex with a pool in the center, sleek renovated rooms, location overlooking a canal, convenient private parking right in front of the hotel – that are offset by what it doesn’t have – attention to small details and empathy to the needs of customers.

Le Médiéval lies on Avenue Pont de Provence that runs in parallel to Canal du Rhône à Sète. The walled old town is 500m away, and along the way on the canal are cruise boats that could make for interesting excursions. The area is flat, the walk is easy, and being outside the wall means convenient parking. It is also just 200m away from Gare SNCF (train station). There aren’t too many sights and activities inside the walls anyway, so the location is not bad at all.

The hotel is a two-storey complex that looks clean and modern. The reception and the breakfast hall are at the innermost house. On the ground surrounded by the complex is a small pool. The reception and the rooms are designed in pleasant white/chocolate color theme. The bathroom does not have a hair dryer and little in the way of toiletries, but this is to be expected from 2-star European hotels. Overall, a first glance suggests a well-executed hospitality business that can rival mid-range chain hotels. More time spent in the hotel, however, reveals problems with respect to the execution.

The room has a bed of average comfort, two mini side-tables, and a closet. There is no desk, table, chairs, or storages. In the bathroom, the towel hanger has fair amount of dust on where maids do not hang the towels. The washbasin is fairly large but slightly tilted, such that water keeps spilling onto floor. The shower booth has water stains inside. The toilet looks superficially clean where it is usually seen, but the underside of the toilet seat has ancient mummified byproducts of human digestion. The ventilation fan was loud but somehow did not manage to dehumidify the bathroom at all, such that the moisture from evening showers was still there in the next morning. The outdoor pool periodically made gushing noise that can get on the nerves after a while.

The two hotel staffs we met were mechanical and indifferent. On the check-in day, we arrived early at 1pm. A message in front of the locked reception provides a phone number for calling outside the reception hours. It also says that English and Italian are spoken. We were aware that the check-in starts at 4pm, but called the number to have at least our baggage stored in the hotel. A young lady answered, but did not speak English at all, and just repeated the email address. At the end she sounded a bit annoyed and kept asking “ok?”. Yes, many independent European hotels in smaller towns have limited reception hours, but we could not help but remember a number of such hotels where smiling owners would rush out to usher us in and, sometimes, even check us in, though we arrived outside the hours. And some of those owners didn’t speak a word of English, yet proactively sought ways to make us comfortable and happy. Not so here. We met a middle-aged lady on our check-out, where she spoke the bare minimum for the process and waved us off.

Hôtel Le Médiéval has many right pieces of the puzzle; nicely-designed modern rooms, fair location, easy access for both cars and train-travelers. What it is missing are the small intangibles, like understanding what a traveler would need, actively checking the facility and fixing what look like minor nuisances, and breaking out of own comfortable routine to connect with guests. These do not cost much yet often differentiate the good from the mediocre. Le Médiéval does not have these, and ends up being less than the sum of its parts.

  • Stayed: June 2014, travelled as a couple
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Thank Dessertmon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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