We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Short business trip - Very poor service” 2 of 5 bubbles
Review of Hotel Holiday Inn Paris Gare Montparnasse

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hotel Holiday Inn Paris Gare Montparnasse
Ranked #843 of 1,794 Hotels in Paris
Ulverston
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Short business trip - Very poor service”
2 of 5 bubbles Reviewed 31 May 2012

I stayed here for a short business trip to Paris. First the good bits, the location is right by the Gaite metro station and no more than about 5minues walk (with bags) from Montparnasse. The room was nice with a super comfy bed. The bathroom clean and there was good pressure in the shower. Also the air conditioning was both powerful AND quiet which is so rare in hotels.
However, it was let down by dreadful service at reception. Even though there was no que it took half an hour to check out by a surly receptionist who didn't address me by name or make eye contact at all. the breakfast was very poor and hugely overpriced, very little fresh food, slow service to get a coffee. All in all I will make sure I don't stay there again.

  • Stayed May 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank parlow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camille B, Directeur général at Hotel Holiday Inn Paris Gare Montparnasse, responded to this review, 11 June 2012
Dear Parlow,

I would like to thank you for having taken the time to send your comments further to your stay at the Holiday Inn Paris Gare Montparnasse. I was very sorry to read that we didn’t meet your expectations regarding your overall stay.

Allow me to sincerely apologies for the inconvenience and especially if the receptionist was not professional as he should be.

Regarding the buffet breakfast, I have noted your comments and the necessary measures have already been taken with the staff. Nevertheless I am surprised that you found the rate “hugely overpriced » as 15.00 € is the average rate in Paris.

Once again I’m sorry that you were not completely satisfied with your stay and hope that you had a nice time in Paris anyway.

Regards,

Camille BOUR-BOUVOT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,046 reviews from our community

Traveller rating
    283
    418
    222
    74
    49
See reviews for
204
351
81
274
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Bern
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 11 May 2012

Good location. Walking distance to the Montparnasse train station. Restaurants around the corner. If you are staying with 2 or more people, better to ask for extra key cards for the room.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
2 Thank Edgar T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camille B, Directeur général at Hotel Holiday Inn Paris Gare Montparnasse, responded to this review, 14 May 2012
Dear Edgar T,

We are happy that you had a very nice stay in the Holiday Paris Gare Montparnasse and thank you for your warm appreciation.

We do hope to welcome you again during your next stay in Paris,

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 bubbles Reviewed 9 May 2012

Room was clean enough until one day we came back to discover jam splodges on the door of the bathroom, on my quilt, and on the floor. Odd!! Also the air con didn't work and the hotel window didn't open so the room was very stuffy. The staff were very helpful and the decor of the hotel and room was very modern and nice. I would stay here again but as long as they fixed the air con.

  • Stayed May 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank legs77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camille B, Directeur général at Hotel Holiday Inn Paris Gare Montparnasse, responded to this review, 14 May 2012
Dear Legs77,

Thank you for taking time to share your comments regarding your stay in our property as it's always a pleasure for the staff to read positive feedback.

We are sorry that the A/C did not meet your expectation, but last months were cold in Paris. Our system is an Inverted air conditioner. We do switch it to “cool” when the temperatures are pleasant. For your convenience we do have fans available at the reception

I do apologize for this and hope to welcome you again in the future.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 26 April 2012

Stayed for 2 weeks in May 2011. This may be ok if you are staying alone or on business trip. Metro is right in front of it. There are lot of restaurants and shopping around this. may not enjoy much if you are travelling with family.

- Not everyone speaks english. Thinking about it, it was hilarious just asking for shaving cream and razor. Housekeeping can't understand either mi signs or sounds and not sure why front desk won't translate and tell them. That was on the first day just after checking in.
- Front desk was ok. Speaks decent enough english and helpful.
- There is no bar or dinner in hotel. Plenty of options outside. Socializing in the hotel or just roaming around isn't much of an option inside hotel. Good place to rest. Plan everything else outside.
- Internet connection is reliable.
- Rooms are clean. No problem with it at all.

  • Stayed May 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Pratap_in_Blr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camille B, Directeur général at Hotel Holiday Inn Paris Gare Montparnasse, responded to this review, 2 May 2012
Dear Guest,

Many thanks for your comments that have been forwarded to our staff. We are glad to read that you've enjoyed your stay with us and we do hope to welcome you again for your next visit to paris,

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Paris hotels
Montparnasse
Hotel Le M
Hotel Le M
#369 of 1,794 in Paris
4.0 of 5 bubbles 750 reviews
Montparnasse
Arcadie Montparnasse
Arcadie Montparnasse
#543 of 1,794 in Paris
4.0 of 5 bubbles 409 reviews
Montparnasse
Mercure Paris Gare Montparnasse
Show Prices
Show Prices
Show Prices
Montparnasse
Citadines Maine Montparnasse Paris
Montparnasse
Nouvel Hotel Du Theatre
Nouvel Hotel Du Theatre
#1,455 of 1,794 in Paris
3.5 of 5 bubbles 22 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Holiday Inn Paris Gare Montparnasse? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Hotel Holiday Inn Paris Gare Montparnasse

Property: Hotel Holiday Inn Paris Gare Montparnasse
Address: 79 avenue du Maine, 75014 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Montparnasse
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#398 Luxury Hotel in Paris
#478 Business Hotel in Paris
#636 Romantic Hotel in Paris
Price range (per night): ₹ 7,575 - ₹ 16,708
Hotel Class:4 star — Hotel Holiday Inn Paris Gare Montparnasse 4*
Number of rooms: 100
Official Description (provided by the hotel):
The Holiday Inn Paris Montparnasse Avenue du Maine will open on July 27th, 2007. Located 100 meters away from Montparnasse Train Station, near the metro Gaité. It is the perfect location for Business or Tourism in the heart of the Left bank.Ideally located between the Eiffel Tower and Luxembourg Garden, near Porte de Versailles, the hotel is easy to access. The Holiday Inn Paris Montparnasse Avenue du Maine has been fully renovated in a very modern style, with air conditioning. The WIFI access is free of charge. Our 99 rooms and 1 suite (75% are non smoking) have air conditioning. They are all fitted with LCD TV, Pay TV, minibar, individual safe. Some of them are designed for up to 3 people. They sometimes have a private terrace with a panoramic view.For your meetings, the Holiday Inn Paris Montparnasse Avenue du Maine has 3 major meeting rooms and 1 small room; all illuminated by natural light and can accept up to 80 people. They are air conditioned and are fully equipped with the latest technology (LCD TV, Videoprojecteur ) ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda and Expedia so you can book your Hotel Holiday Inn Paris Gare Montparnasse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Paris
Paris Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing