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“Not a Place to Stay At”

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Hotel Opera Maintenon
Ranked #1,000 of 1,805 Hotels in Paris
Reviewed 7 August 2017

After the second night my travel mate had bites all over him. He went to MD who said it was dust mite bites and it took 2 weeks to heal. We brought this to the front desk Attn and while we were out , without telling us, they ripped the room apart, mattresses stacked against wall and stripped. Our belonging/luggage were still in the room. They gave us another room with a view of an air shaft.. The "breakfast" was overpriced for a cup of coffee/teas, glass of oj and one so-so croissant. No safe, no hot water kettle, in room. One day our bathroom ceiling was leaking, Would not recommend.

Room Tip: ask for room facing street. Bring an electric tea kettle if that's important to you. Bring bug s...
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  • Stayed: June 2017, travelled as a couple
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Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maintenonparis, Directeur général at Hotel Opera Maintenon, responded to this reviewResponded 23 August 2017

Dear Paul,
Few months ago in Paris, there is an upsurge of bedbugs in the hotels. (even 5 stars hotels). So, since we know that, we really care about this problem and we treat all our room to prevent it.
I understand it's not confortable for you to move in an other room but it is more safe if you had some bites. As you can saw it, when there is a doubt about bedbugs, we close the room immediatly and contact a company to treat everything.
In this room, the specialist company did not detect any bugs or other pests.
The strange thing is that only your travel mate had bites, maybe an allergic reaction?
Any way, we apologize for this inconvenience.
Best regards,
Oceane.

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Reviews (213)
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5 - 9 of 213 reviews

Reviewed 5 July 2017

Good Hotel located in the city centre of Paris. Very good for sight seeing. Good standard. Clean rooms, refurbished lately. We had a very pleasant stay and would reconsider this Hotel if we come to Paris again.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Citotel Hotels
Thank stefansD6196HH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maintenonparis, Responsable réception at Hotel Opera Maintenon, responded to this reviewResponded 11 July 2017

Dear Guest,

Thank you for staying with Hotel Opéra Maintenon. We appreciate your time for sharing your experience with us. We are very pleased that you enjoyed your stay.

Hope to see you again at our hotel.

Regards,
Ariuna

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Reviewed 30 June 2017

For the price and location, the hotel cannot be faulted.
Friendly, helpful staff. Rooms a bit tired but spotless and comfortable.
Will be recommending to friends for short stays in central Paris.
We caught Eurostar and found the location handy to both train and main tourist attractions. We were able to walk (with a 7 year old) to and from the train with ease.

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Citotel Hotels
Thank paulhE5671UD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maintenonparis, Responsable réception at Hotel Opera Maintenon, responded to this reviewResponded 2 July 2017

Dear paulhE5671UD,

Thank you for sharing your experience with us.
We are pleased to hear that you have enjoyed your stay.

Looking forward to greeting you again.

Kind regards,
Ariuna

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Reviewed 8 June 2017

Location of the hotel was great! walking distances; 2 minutes to Monoprix, 3 minutes to Subway, 5 minutes to Opera & max 10 minutes to Lafayette & surroundings.. Friendly staff.. Always greeting us with a huge smile on their face.. Clean & tidy rooms everyday.. Located in a quite street.. No interruptions during sleep.. We loved it there! Highly recommended for families & friends!!

  • Stayed: June 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Citotel Hotels
Thank 665iremk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maintenonparis, Directeur général at Hotel Opera Maintenon, responded to this reviewResponded 20 June 2017

Dear 665iremk,
Thank you so much for your very nice review about your stay with us.
We hope to welcome you again!
Best regards,
Oceane

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Reviewed 30 May 2017

Clean, affordable, safe, close to Pyramids metro and Louvre. Very happy with this hotel in the 1st Arr. I was traveling with my teen daughter and we were not in the room a lot but the hotel provides everything you need for a quality stay. Hair dryers, updated bathroom, comfortable beds, kind staff. Clean and safe. Perfect for Paris especially since we didn't spend a lot of time in the room anyways.

Room Tip: Courtyard had some loud drinkers 2 of the nights so maybe avoid if possible. Everything else was fa...
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  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Citotel Hotels
Thank ccmlnm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maintenonparis, Directeur général at Hotel Opera Maintenon, responded to this reviewResponded 2 June 2017

Dear Guest,

Thank you for your nice review about your stay with us!
We hope to welcome you a next time,
Best regards.

Oceane

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Additional Information about Hotel Opera Maintenon

Address: 36 rue Sainte Anne | 1st Arr. Paris, 75001 Paris, France
Region: France > Ile-de-France > Paris > Louvre / Palais-Royal
Amenities:
Beverage Selection Free High Speed Internet ( WiFi ) Airport Transportation
Hotel Style:
Ranked #1,000 of 1,805 Hotels in Paris
Price Range: ₹ 8,640 - ₹ 15,179 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Opera Maintenon 2*
Number of rooms: 18
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