Our room was small and very tired. When we arrived there was no electricity for several hours, therefore no lifts. There was no offer to assist with our bags up two flights of stairs. We then had to settle in in the semi dark. We weren't offered any sort of compensation for this inconvenience. Bathroom and toilet very old and worn, might have been clean but didn't feel it. Toliet seats aren't very expensive and one that wasn't scratched and stained would have been nice.
Wifi charge is ridiculous - who charges for Wifi nowadays? And at 7 Euro per hour.
I booked and paid (?) for our room online and received confirmation from Accor that the room was prepaid. On checkout, I was told it wasn't paid and had to pay on the day - not sure if I'll be charged twice, still waiting to see what happens there. I wanted to check my Visa online and was expected to pay seven euro for Wifi!
The location was convenient as we arrived and departed from Gard du Nord, but I doubt I'd stay again or recommend to others.
- Official Description (provided by the hotel):
- Hotel with 236 airconditioned rooms, located near the Gare du Nord (Eurostar & Thalys), Stade de France (5min), Paris Nord Exhibition Centre (15 min), Roissy & Le Bourget airports (20 min). Dedicated to business & leisure, this hotel will seduce you withits high level of services. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Paris Terminus Nord Hotel Paris