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All reviews train station eiffel tower sofa bed separate toilet family room minute walk hotel is modern small fridge tea and coffee making facilities crepes air conditioning buffet breakfast major attractions nice bathroom croissants lots of restaurants around the corner
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Reviewed 8 May 2018

My Wife and I stayed here for the Bank Holiday May. Beautiful Hotel in a great central location near the Airport Bus (very good service which we always use) and also near the station but right in the centre of Mount Parnass near Eifel Tower. Location probably one of the best you could find in Paris.
Very nice friendly and exceptionally helpfull Staff, highly recommended. One small issue however, if you choose to use this Hotel print off a map of its location, we had some difficulty finding it. We got a Taxi which was actually very reasonably priced, we knew it was near the Bus stop but no chance of finding it off your own bat, especially in the dark! My Google maps on the Phone did not work as it was still on Dublin addresses etc. Small issue and easily overcome if you print off the location before you travel. Regards. Ben

Room Tip: all of the rooms in this hotels are good and spotlessly clean.
  • Stayed: May 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
4  Thank ben m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2018

This place was perfect for my business trip. The hotel is right near Gare Montparnasse and just off the main road and away from touristy sites, so quiet with calm guests. Hotel staff were courteous, prompt and happy to see you. The place was quite clean both in the rooms and the general areas. There are plenty of cafes, restaurants and bars to choose from in this area and a grocery shop or two nearby too, which I found convenient. The main tourist sites are just a 20-30 min. walk away or a short metro or uber ride.

What I didn't like was that housekeeping kept giving me new/fresh towels everyday even though I hung them up - everyday. They have an environmentally friendly policy that says

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Janė S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carole-Anne C, Responsable relations clients at Novotel Paris Centre Gare Montparnasse, responded to this reviewResponded 27 April 2018

Dear Jane,

Thank you for taking the time to provide our team and future guests with such positive feedback in regards to your recent stay with us at Novotel Paris Centre Gare Montparnasse.
We are delighted you were able to take advantage of our enviable location providing one of the best vantage points to wake up to the Montparnasse district. Seeing sights such as the Montparnasse tower, the Quartier Latin and the Eiffel Tower, just to name a few, ensures our guests receive an entire experience during their stay with us. That coupled with our customer focused team.

Our hotel indeed is environmentally friendly: With our program Planet21 Acting Here, we reduce water consumption, the food offer is
a healthy and sustainable diet, which banishes food waste, buildings that are part of a trajectory of carbon neutrality...
Because our daily lives are made of contacts and interactions with the men and women who live and allow the hotel experience, it is with and for them that we act.

We hope you welcome you very back soon,

Warm regards,

Carole-Anne, Community Manager at Novotel Paris Centre Gare Montparnasse

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2018

I stayed at the Novotel Paris Center Gare Montparnasse from March 30 to April 1, 2018. On the afternoon of March 31, I complained to the hotel reception that during the day, while we were away from the room, we were stolen money from our luggage left in the room. Unfortunately, with all the employees' assurances that we will receive an answer to our complaint, this has not happened until today (April 10, 2018).

We are extremely disappointed first of all that a theft could have taken place in a 4-star hotel, which is part of a well-known chain, Accor Hotels. Secondly, we are disappointed and angry that, despite all the promises, we have not received an answer to our complaint!

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Service
4  Thank Nicu T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carole-Anne C, Responsable relations clients at Novotel Paris Centre Gare Montparnasse, responded to this reviewResponded 10 April 2018

Dear guest,

It is immensely disappointing for us to receive such feedback as clearly we failed to meet your expectations.
We are sorry that you didn’t have an answer to this issue.
We have made a control of your rooms locks and there is not suspicious activity. This is a very tricky situation as we have no concrete proof of any robbery inside the room to present to the relevant authorities.
We would like to remind you that we have a safe in all our rooms. Please may I offer the contact details of our Front Office Manager Marion Dubois who can be contacted on h5060-OM1@accor.com and she will be happy to help you.

Best wishes,

Carole-Anne, Community Manager

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Reviewed 10 April 2018

Good, just as expected. Good value for money if you are ok with location. Breakfast is ok. Entrance and reception area under reconstruction but that didn't bother us. Nice service and staff. The only but very uncomfortable thing is the way bed sheets of sofa are made - totally without thinking: unless re-make it yourself you end up sleeping on a bare mattress.

  • Stayed: April 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank BorisNY2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carole-Anne C, Responsable relations clients at Novotel Paris Centre Gare Montparnasse, responded to this reviewResponded 10 April 2018

Dear Boris,

Many thanks for your lovely comments, we are so pleased to learn our hotel met all your expectations !

The hotel indeed is close to the Montparnasse Tower and others touristic sites, as Eiffel Tower, Saint-Germain des Près, and old parisian theaters, perfect to discover Paris!
We are happy to read you enjoyed the breakfast: salty and sweet buffet with pancakes, brioche, french croissant, pain au chocolat, large selection of teas and juices, beans, bacon, eggs, granola, fruits, scones, and others good products to kick up the day !

Feel free to contact us about our bedding, we don't understand your comment and we want to improve your next stay with us.

We hope to welcome you very back soon again,

Warm regards,

Carole-Anne, Community Manager at Novotel Paris Centre Gare Montparnasse

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2018 via mobile

We stayed here for a 4 night holiday to celebrate our anniversary and the hotel and staff couldn't have been kinder. The location is excellent and is a 5 min walk from pasteur metro station which means you can get almost anywhere in Paris quickly. The area the hotel is in (montparnasse) is lively, safe and clean. The room was big, very clean and well kept by the maids. Large shower and comfy bed. Breakfast is really good and they have a variety of choices, all to a high quality. The staff were extremely friendly and helpful and couldn't have done more for us. We would definetly stay again.

Stayed: April 2018, travelled as a couple
1  Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carole-Anne C, Responsable relations clients at Novotel Paris Centre Gare Montparnasse, responded to this reviewResponded 10 April 2018

Dear Chris,

What a wonderful feeling while reading your review ! We hope you spent a beautiful time with us during your special moment !

We are so happy to read the Novotel Paris Centre Gare Montparnasse met all your expectations from our location, the breakfast and the cleanliness of the room! . Our hotel is indeed located in a very lively, central but unknown area of Paris, which is perfect for people keen to discover Paris off the beaten tracks and to share the "real" parisian daily life !

We have reported all your nice comments about us to the team which is so glad. It is fantastic to hear that you would highly recommend us !

We hope to welcome you back for another wedding anniversary very soon!

Warm Regards,

Carole-Anne, Community Manager at Novotel Paris Centre Gare Montparnasse

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