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All reviews free wifi close to the train station eiffel tower walk in shower tourist sites recommend this hotel clean hotel croissants hot water pasteur street receptionist
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9 - 14 of 247 reviews
Reviewed 29 July 2017

This hotel seems to have all the qualities when looking at the offer
Unfortunately, it is not the case!!
The lobby is small, the staff hardly available but still efficient !!
I have never seen such a small room of my life for a 4 star hotel.
The bathroom is of the same style, I think even difficult to access for people a little bit corpulent
I do not recommend this hotel which really gives a bad image of 4 star hotels in France. In summary bedroom and bathroom tiny !! and no parking you have to park in the street as the public park are fareaway!

  • Stayed: July 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Michel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sevres, Manager at Best Western Sevres Montparnasse, responded to this reviewResponded 29 December 2017

Dear customer, we are sorry to have disappointed you, in Paris the floor areas in old houses like ours are smaller that in new buildings . Thanking you for your visit and hoping to see you again in one of the Best Western hôtels, we wish you a wonderful time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2017 via mobile

It is very nice hotel, small rooms but it is something typically for Paris. Good breakfast with ham, omlette, croissants, cheese, juices, different type of bread, coffee, fruits, nuttella and other stuff... very clean room, everyday they changed our towels, bed very comfortable, very close to metro station (Pasteur and Falguiére). It is true that you can hear the metro in your room but there is no problem in the night. Staff very friendly and helpful.
Strongly recommend!

Stayed: May 2017, travelled with friends
Thank Lav_Anton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2017 via mobile

This is just my opinion.
The hotel is friendly and helpful.
All staff polite.
Rooms we had was small but clean, for the amount of time we spent in it, it was perfect. Shower was hot and powerful
Good location for seeing Paris
One member of our group had mobility issue, they had a groud floor room with walk-in shower, perfect.
We had quiet room at back of hotel.

Stayed: May 2017, travelled with family
1  Thank Tom T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2017

The location is perfect! You walk about 15 minutes to the Eiffel-tower. Staff is friendly and multi-linguistic. Sadly, the rooms are very small (but that is to be expected in Paris). If you are on a lower floor, you do hear the Metro rumbling underneath every few minutes. Hotel is also very noisy, as you can hear people talking and walking around. Never the less, if on business, one can stay here. There are a lot of eateries around and even a small supermarket down the street. One thing that did bother me a little was it took housekeeping 3 days to clean the room...

Room Tip: Try a higher floor if you have to work during the day as the rumbling of the Metro does become quite aggravating after a while
  • Stayed: March 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank KDFaisst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2017 via mobile

Horrible. Not recommended. A lot of dust. It is not possible to sleep because of the strong noise of the metro that is passing under every 2 minutes. Photos are not real, a lot of old things. This hotel is overrated....

Stayed: February 2017, travelled on business
1  Thank JohnJohn999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sevres, Responsable relations publiques at Best Western Sevres Montparnasse, responded to this reviewResponded 23 February 2017

Dear Mr John, we are sorry that you did not have a good feeling during your stay! We just precise that subway does not function in the night , and that we clean the rooms and the common ares eveyday . Our photos are real, and all our furnitures are all new . Hoping to see you in better conditions, we wish you a pleasant day .

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