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“Sad experience”

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Hotel La Bourdonnais
Ranked #133 of 1,804 Hotels in Paris
Certificate of Excellence
Reviewed 6 August 2017 via mobile

Awful, awful experience. Unfriendly, rude, unprofessional staff. Very disappointed. Maybe in France this qualifies as "service" but not in other parts of the world. Maybe management should visit some other countries to experience what genuine client centric service looks like? Never again.

Stayed: August 2017
Thank Андрей Ш
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laza R, Directeur général at Hotel La Bourdonnais, responded to this reviewResponded 4 weeks ago

Dear Андрей Ш,

We are extremely sorry about what happened and we are definetly considering your review on TripAdvisor.

Our team is working everyday on improving the hospitality and our quality of services but regarding the safety and security prodecures our bathrooms are only reserved to accomodate our guests.

We are looking forward to have you and your wife as guests for the first time at the Hôtel La Bourdonnais.

Best regards,

Laurie FERERE
Assistant Manager

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Reviews (596)
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12 - 16 of 596 reviews

Reviewed 4 August 2017 via mobile

I loveeed the staff they were so friendly and considrate specially Ann Marrie who works at the breakfast section .she is so considrate and kind.above all i loved the hotel mood the music the design it relaxed me through my coredefinitely recommend this hotel to a friend

Stayed: August 2017, travelled with family
Thank Nazanin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laza R, Directeur général at Hotel La Bourdonnais, responded to this reviewResponded 7 August 2017

Dear Nazanin L,

What a delight to read your nice comment on TripAdvisor about your stay at Hotel La Bourdonnais !

We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

We are happy that you have enjoyed the breakfast staff and especially our kind Anne-Marie. Your feedback is a wonderful source of motivation for our entire team.

Also, we are glad that our music helped you to relax during your stay at La Bourdonnais. That is true that we have lovely playlists dedicated to our guests.

Hopefully we have the pleasure to welcome you and your friends soon !

Yours sincerely,

Laurie FERERE
Assistant Hotel Manager

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Reviewed 4 August 2017

First of all, the location was PERF! Really.. The Eiffel Tower was a 2 minute walk away, and you reached the Seine if you continued walking down the La Bourdonnais street in about 7 minutes. We stayed from 29/7 - 31/7 and it was enough for us. The Hotel was pretty great for the price that we paid. We mainly chose this Hotel because we arrived with car, and needed to park is somewhere safe, and this was the only Hotel we could find that had parking space in the near of the Hotel (Also in the Hotel, but they were all reserved). We also got an upgrade upon arrival, which wasn't really a surprise, apparently a lot of guest got room upgrades according to tripadvisors reviews. It didn't make us feel special, but it was highly appreciated either way.

I recommend this Hotel for those of you who have never been in Paris before, and would like to experience the touristic part of the city just by walking there. And for those with a tight budget looking for a nicely decorated Hotel.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank noctee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laza R, Directeur général at Hotel La Bourdonnais, responded to this reviewResponded 7 August 2017

Dear noctee,

We thank you very much for sharing your comments about La Bourdonnais on Tripadvisor. It is a pleasure for us to welcome you in our nicely decorated hotel as you said.

We are quite happy to learn that you have enjoyed the hotel and that our services were up to your naturally high expectations. Your feedback is a wonderful source of motivation for the entire team!

Our location and car park are a real plus for our guests and we are really glad that you enjoyed both of them. It is true that our hotel has a perfect location when you come to visit Paris and all its wonderful places such as the Eiffel Tower.

We hope to have the pleasure of welcoming you back at our hotel on many future occasions and I may assure you of our best attention and care at all times.

Best regards,

Laurie FERERE
Assistant Hotel Manager

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Reviewed 30 July 2017 via mobile

Me and my wife stayed at the Bourdonnais for 2 nights. Had a great stay and a lovely sleep but just a couple of things the hotel could improve is a real shower not just one to wash your hair. As you don't allways want to get a bath. And would help if the aircon was in the rooms.. other than that a great stay. Thankyou

Stayed: July 2017, travelled as a couple
Thank Bryn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laza R, Directeur général at Hotel La Bourdonnais, responded to this reviewResponded 31 July 2017

Dear Bryn C,

Thank you very much for sharing your comments on Tripadvisor ! It was a pleasure to welcome you to the Hotel La Bourdonnais.

We are quite thrilled to learn that you have enjoyed the hotel and that our services were up to your naturally high expectations. Your feedback is a wonderful source of motivation for the entire team!

We have some rooms with baths and also with showers. For your next stay, we will make sure that you get a room with a shower. Aircon is available in all the rooms, we are very sorry that you could not use it. Please next time do not hesitate to contact the reception team to get more information about it.

We hope to have the pleasure of welcoming you back at our hotel on many future occasions and I may assure you of our best attention and care at all times.

Best regards,

Laurie FERERE
Assistant Manager

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Reviewed 17 July 2017

We enjoyed our stay in this hotel very much. The location is great, at the end of park where the Eiffel Tower is; walkable distance from great restaurants, metro stations. The area was very peaceful. If price will be right for me :), will stay there during my next visit…

Stayed: July 2017, travelled with family
Review collected in partnership with this hotel
Thank olgai133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laza R, Directeur général at Hotel La Bourdonnais, responded to this reviewResponded 25 July 2017

Dear Olgai133,

Thank you very much for taking time to share you comment about your experience at La Bourdonnais.

It is a pleasure for us to read that you enjoyed your stay and the wonderful location of our hotel.

We hope to welcome you back soon !

Kind regards,

Laurie FERERE
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel La Bourdonnais

Address: 111 avenue de la Bourdonnais, 75007 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Tour Eiffel / Invalides
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#78 Family Hotel in Paris
#91 Business Hotel in Paris
#101 Luxury Hotel in Paris
#119 Romantic Hotel in Paris
Price Range: ₹ 13,424 - ₹ 26,771 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel La Bourdonnais 4*
Number of rooms: 53
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Also Known As:
La Bourdonnais Hotel
La Bourdonnais Paris

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