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“Upsetting”
Review of Hotel Exelmans

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Hotel Exelmans
Ranked #1,583 of 1,797 Hotels in Paris
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Upsetting”
Reviewed 22 October 2010

The website suggested an elegant place....
Tiny rooms.
Tiny Beds although comfortable.
Entrance small, not very clean but staff helpfull and cheerful (unless you come back late in the evening....)
Noisy, noisy rooms

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mikmaffee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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289 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
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English first
North west
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 27 March 2010

Well after arriving in Paris, me and my partner spent over 4 hours trying to find the hotel. The hotel is down a side street which is well over a mile away from the eiffel tower (it was advertised as 900m). After arriving the hotel staff were friendly and very helpful. When we arrived at our room, i actually felt like crying, the room smelt funny and was so small! We had to move the chair and use that to place our suitcase as there was no room at all. The bathroom door didn't shut or lock but it was clean! After a few days the hotel warmed on me- i just though you get what you pay for (I have never stayed in a hotel under 3 stars before) so for the price i thought i was quite good with breakfast included. The bed was very comfy so we slept well at night (saying that we walked miles everyday which may of helped us sleep)!
We started using the underground to get around paris and even went to disneyland using it! It was far from all attractions but for 1 euro 60 it as quite cheap to get around the main part of paris!
When it came to checking out, that is when the problems started. One of the Chinese member of staff was n the desk, i was told i owe them 20 euros per a day me and my partner stayed there for breakfast (some bread and babybels). Obviously i had booked bed and breakfast and then spent half an hour arguing at the front desk. When we arrived we were told breakfast was included and at what times in was, yet when checking out it was adifferent story. After arguing in front of other guests the hotel said they woud do me a deal and that i owe 10 euros per a night, i stll argued it. Luckily we went to check out early so we didnt miss our return journey. I was told "i check my detail when booking a holiday" with the horrible mannered member of staff, i was extremely insulted as i did and in all the holidays i have ever booked i have never had this type of service and then had a hotel trying to pocket my money (I think this may be because we are young they thought i would just give in- little did they know i have been on plenty of holidays and i know my rights)! I told the hotel if they believed we did not book bed and breakfast they should have told us instead of waiting till the end to changed their minds and say we didn't. We were told we could leave and they can charge it to our card, which again i argued! I think they also may have done it so we just pay so we don't miss our journey back.
In the end we were apologised to and they told us that they accepted responsibility for it as it was hotel negligence..personally i think they thought just because we are young they tried to take advantage. We are expecting them to try and take the money out of our accounts as they have our card details..so we hae to wait and see.
Personally i would avoid this hotel and be very careful if you ordered bed and breakfast. or anything other than room only.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bekaking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 November 2009

Friendly and helpful desk staff, room quiet, linen clean. No lift, shabby, dark corridors, room so small there was only room for one bedside table, shower room shabby - cracked, mouldy tiles. One upright chair and a minuscule writing table.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Baldybeak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amsterdam
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 November 2009

The website was superb! and the price was more than reasonnable!
It turned out that the hotel is sooo small with no services. When we arrived, we thought this is it?? Then, they took us to our room through a dark, dirty outdoor staircase. The room was so ugly and depressing. It looked like an old prisoners cell! We returned to the reception and said that this room was unacceptable. Without hesitation, they offered us a much better room (for an extra 15 euros per night). However, the room was very cramped, the matress was of very poor quality and the partitions were far from being soundproef.
Also, we felt that this hotel is much too far from the center. You end up spending a lot of your time and money commuting to your favourite spots!
No good!!!!!

  • Stayed October 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank montreal-amsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston-upon-Hull, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 October 2009

Great little place in a quiet area, but only a couple of minutes walk to the nearest metro station so not too much hassle to get into the town. Rooms clean and very comfortable, would definitely recommend as a cheap spot for a short stay. Also excellent location if you are visiting Paris for sports events at either Parc des Princes or Stade Jean Bouin (both within walking distance).

  • Stayed October 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jobi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Exelmans

Property: Hotel Exelmans
Address: 73 rue Boileau | 16th Arr, 75016 Paris, France
Region: France > Ile-de-France > Paris > Passy
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service
Hotel Style:
Ranked #1,583 of 1,797 Hotels in Paris
Price range (per night): ₹ 4,277 - ₹ 8,878
Hotel Class:2 star — Hotel Exelmans 2*
Number of rooms: 53
Reservation Options:
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Also Known As:
Exelmans Hotel Paris

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