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Millennium Hotel Paris Opera
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Reviews (1,077)
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Reviewed 16 December 2013

The hotel lobby looks grand and the lift is very interesting! Both our deluxe rooms are very nice, roomy and well-stocked. I felt uncomfortable with the layout of 1 room and called the front desk to request for a change. It was done promptly and the front desk sent a staff with a new room card to our room. Thumbs up for the prompt and great service! Read reviews that there is no hot water during shower but both our rooms do not have this problem. Wifi signal is pretty weak though, we had to sit at our door with the ipad to do our online check-in. Location-wise, it is a 5min walk to Lafeyette.

The stay and service are wonderful. However, during check out, the Reception Manager wanted to charge us for a bottle of mineral water which he claimed that we took from the minibar. This is not true as we returned to the room 1 night with 2 bottles of water on our table with a greetings card from the hotel, stating that its with compliments. We explained that to the Manager and was not charged for the water. However, his attitude was not very commendable. Not withstanding this small incident, the rest of the stay is wonderful.

  • Stayed: December 2013, travelled as a couple
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Thank Huili T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eli L, Guest relations supervisor at Millennium Hotel Paris Opera, responded to this reviewResponded 17 December 2013

Dear Valerietoh,

I would like to thank you for posting your review on Tripadvisor. Your feedback is important to us and you positive comments are very much appreciated by all our staff. We really cannot emphasize enough the importance of providing quality service to our guests, so when we receive this type of feedback, we feel greatly rewarded. Something as insignificant as a bottle of water should certainly be not a cause of frustration and for this I would like you to accept our apologies.
We very much hope to welcome you again at Millennium Paris Opera and wish you happy holidays.

Kind regards,

Eli Lazovsky

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2013

Location was pretty good as a cab from Gard du Nord (where we arrived into Paris.at) was only about 10mins. We come to Paris every other year so it's not like we don't know what to expect but this place is OLD. Reception was a bit dated but it's the first room we were given that was shocking. The base of the bath was smashed and the toilet flusher panel literally came crashing down when I flushed. The whole room felt so creepy and uncomfortable so we had to go back down for a different room. The phone didn't even work to call reception before we headed down. We have finally settled at the 3rd room, in an unideal 2 single beds instead of a double bedroom we had booked for. The bathroom is so victorian with grout and yellowed edges everywhere. I would be more tolerant if I paid £40 a night for this but truth is we paid more like £150 a night as our experience with Millennium in Seoul was great and modern. Feel mega ripped off and a great let down!

  • Stayed: December 2013
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Thank viv3646
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2013

We stayed here 10th December for a special birthday. The hotel has lots of character. It is central to everything. The room was very small and not very clean. We had to phone everyday for our coffee and tea to be replenished and also for cups and glasses as we did not have any. It took a few calls each time before we got them. There was no Christmas atmosphere, there was not even a Christmas tree. Where other hotels were all decorated. In the evening we had to go to,the bar and get our drinks rather than the waiter bring to us. Breakfast was very expensive. So we went to the cafe next door which was very good value and very nice. No door man to help with luggage or to get you a taxi. We would not stay at this hotel again. Not as luxurious as it seemed. Service poor.

  • Stayed: December 2013, travelled as a couple
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Thank Natalie02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2013

Id advise against using the hotel restaurant. the service was slow and inattentive, and the food poor. We ordered the 30 euro t bone steak and the gnocchi, the steak was very fatty and I believe the gnocchi was served before the main ingredients had been added by the chef. It simply tasted of a burnt white sauce. When I informed the waiter he was not interested, and in the end I asked him to bring me some more of the ingredients which were supposed to have been added.

I was expecting the hotel room (418) to be a bit more pleasant in view of the price paid. It was rather run down, the bathroom door was warped and didn't close properly and as there was no fan the bathroom steamed up easily.

The attention to detail was poor, for instance the tea and coffee tray was tucked away in a cupboard and there was no coffee except for one sachet of decaffeinated to share between two of us, and no tea spoons!

  • Stayed: November 2013, travelled as a couple
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Thank 888gste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2013

The Millenium Opera Hotel its a classic luxury Hotel situated very close to the Theater distric , and to the Opera and the Grand Magazines and also on walking distance to the Place Vendome and the Louvre museum .
airport buses arrive just a cople blocks away and the are subway stations just outside the hotel door , its next to the Pariba Bank and Le Figaro also Bourse and the fiancial district is very close .
the hotel is nice and luxury kind it has a nice lobby bar and its own Brassery where breakfast is serve every morning
rooms are quite large for Paris standars and bathrooms are old fashion but quite large and luxurios .
the even have a mini executive lodge on the 8th floor where coffe ,wine and soft drinks are availbe all day and small breakfast is abailable every morning .
the hotel is quite a nice but small details have to be taken care .
the service at the breakfast area is terrible and the waiters are quite rude , and could get agresive if you atemp to arrive late or close to the end of the service ..
desk personel are quite nice and help full i remeber very nice Roberta ..
the only disapointment is that they donot keep a door gard to assist guest when they arrive with lugagge and shopping bags and the front door needs to be more alive and lighted

Room Tip: choose the club rooms for 30 euro a night
  • Stayed: December 2013, travelled as a couple
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Thank TonyCardenas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eli L, Guest relations supervisor at Millennium Hotel Paris Opera, responded to this reviewResponded 17 December 2013

Dear TonyCardenas,

Thank you very much for you recent review on Tripadvisor. We are delighted that our front desk staff, and in particularly Roberta, were able to assist you in making your stay enjoyable. I am sorry, however, that breakfast service was not up to standards, and I assure you that the necessary steps will be taken in order to maintain the quality service which is excpected by all our guests.
I would like to thank you for choosing Millennium Paris Opera and hope to welcome you again very soon.
We wish you and your family very happy holidays.

Kind regards,

Eli Lazovsky

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