Booked a room on the phone with the hotel 3 weeks in advance - with credit card number and all. Called in the afternoon of my arrival to warn that I would check in later in the evening. Was told that there was no booking under my name. When I mentioned the room number and rate from memory (which by the way was higher than advertised on their web site), was called a liar by the person on the phone before he hung up on me. By the way, I'm a native French speaker, so no "lost in translation" excuses apply here. Called back and finally managed to get the person to give me phone numbers for nearby hotels. Found out that both numbers were wrong. Called again, finally got accurate numbers.
When recounting the whole incident to Parisian friends at a party that evening, their answer was... What did you expect? Welcome to Paris!
I'm now waiting for the credit card statement, to see if they extend the joke to charging me for the no show... will keep you posted!
- Also Known As:
- Hotel De Nevers Saint Germain