This hotel is well-located (very near a Metro station), and clean and modern - all good points. However, I had a shocking experience and wish to warn other travellers about the potential dangers of staying here.
As soon as I got in the taxi to leave for the airport at the end of my stay, I realised that I had left my jacket in the wardrobe. I saw the jacket as I was packing and have absolutely no doubt that I left it there. As soon as I arrived home, I emailed the hotel about this matter only to be told that no jacket was found in the room. This means that a member of staff must have taken it. However, confident about the trustworthiness of his staff, the hotel manager refused to do anything about this matter.
Judge for yourself, but I won't stay in a Novotel again.More
- Free Wifi