I felt misled the moment I walked into this hotel. The pictures shown on their website do not match reality!!!! The lobby is just OK. The halls as cramped, smelly, hot and dark. You can smell food from the restaurant bellow 24/7. My room was dated, dingy and worn out. The mattress and pillows are horrible! Metro noise is bothersome. It's not just loud necessarily, but vibrates too. My 'view' was to another building just a few feet away. Bathroom was outdated by at least 2 decades, shower curtain made of cotton and was too short, water got everywhere!
Staff was friendly, but nothing out of the ordinary. One day I asked information about a bus tour of Paris. They referred me to the brochure stand. No one tried to help.
I was very disappointed by this hotel. Would NEVER stay there again. Not worth the price!!!
- Official Description (provided by the hotel):
- Ideally situated at the foot of Galeries Lafayette, 200 metres from the Garnier Opera House and 10 minutes walk from the Louvre Museum, offering direct links to the Eurostar terminal, Roissy-Charles De Gaulle airport and the Paris Disneyland amusement park, the Hotel Excelsior Opéra provides a warm welcome to both businessmen and women as well as tourists on a visit to the Capital. ... more less
- Reservation Options:
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- Also Known As:
- Excelsior Opera Hotel Paris
- Excelsior Opera Paris