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All reviews champs elysees viking cruise great location metro station excellent hotel breakfast room nice room junior suite the hotel staff minute walk nice breakfast two blocks eiffel tower around the corner breakfast was included comfortable hotel arc de triumph
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Reviewed 15 September 2018 via mobile

Great location, very helpful staff especially the concierge. The hotel had very good facilities, including fitness area and spa. Beautiful decor, luxurious bedroom and bathroom with very comfortable bed, great shower and a complimentary Nespresso machine! The negatives: the rooms are a tad small, off-site parking is a hassle and 25 euro a night, and the hotel is a little pricey. But hey, that’s Paris and the convenient location, friendly staff and elegant surroundings make up for that. Would stay again.

Date of stay: September 2018
Trip type: Travelled as a couple
1  Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRONTENACParis, Guest Relations Manager at Rochester Champs-Elysees Hotel, responded to this reviewResponded 17 September 2018

Dear Paul,
Thank you for your nice review. I am really glad you enjoyed all the services the hotel has to offer and our kind staff.
We are really sorry that the size of the rooms did not match your expectations. Our rooms are about a good size compared to the standards in Paris. However each room category does not have the same range of sizes, the higher categories have a bigger size. Next time feel free to ask more details to our reservation department!

See you soon in Paris,

Regards,

Elise Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2018

We enjoyed our stay at the Rochester and loved the extra space for our family. It is hard to find rooms in Paris for 3 or 4 people and the Jr. Suites at the Rochester were perfect. The Superior Triple was also very nice for another of our family members. Great breakfast on-site with many options and extended hours as well as a nice cocktail hour. Friendly staff and nice little spot just a couple blocks off the Champs-Elysees

Date of stay: July 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank jenniecartwright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRONTENACParis, Guest Relations Manager at Rochester Champs-Elysees Hotel, responded to this reviewResponded 13 September 2018

Dear Jenniecartwright,

Thank you for taking the time to write your very complimentary review. I am thrilled your room was the highlight of your stay, and that everything went well!

We look forward to welcoming you back soon.

Regards,

Elise Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2018

location is good since it is near sights (arce de triomphe) and champs elysees for shopping. it has nearby small restos, cafes, grocery, a burger king, and a pharmacy. room is spacious and clean, with a view of the hotel mini garden. breakfast buffet has limited selection, but the coffee and their bread selection is great. staff are friendly, accommodating and helpful. but no toothbrush kit despite having requested for it on day 1.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank honeyc2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRONTENACParis, Guest Relations Manager at Rochester Champs-Elysees Hotel, responded to this reviewResponded 13 September 2018

Dear Honey C,

Thank you for your review. I am glad you enjoyed the hotel location, your room and our staff!
Regarding the toothbrush kit, we do bring it when requested, it must have been an omission and I really apologie about it, i took good note of it and informed the Housekeeping department.

We hope to welcome you back!

Regards,

Elise Guest Relation Manager

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Reviewed 11 September 2018

I stayed here with my family and the suite was very spacious. The hotel was conveniently located to the sights and the shopping. Hotel staff was extremely helpful. Overall great experience and would recommend this hotel to anyone planning their stay in Paris

Date of stay: July 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Sarah T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRONTENACParis, Guest Relations Manager at Rochester Champs-Elysees Hotel, responded to this reviewResponded 11 September 2018

Dear Sarah,

Thank you for your review and for choosing our hotel for your stay. We are pleased that you have enjoyed the quality of service and especially the location.

We would love to welcome you again!

Regards,

Elise Guest Relation Manager

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Reviewed 11 September 2018

We loved everything about this property! Our room was beautiful and looked exactly like the picture, the morning breakfast was included with our vacation package and was over and above what we expected, and the staff was friendly, helpful, and attentive. The concierge recommended places to eat, reserved reservations to the catacombs and restaurants for us, and have us great “local” tips to make navigating The Louvre, Notre Dame, The Eiffel Tower, etc. possible in the 4 days we had there.The location is perfect as it is minutes from the Champs Elysees and beautiful high end shopping, but off of a fairly quiet street.We would highly recommend The Hotel Rochester for a romantic couples vacation or a family vacation...

Date of stay: July 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank Meander602795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRONTENACParis, Guest Relations Manager at Rochester Champs-Elysees Hotel, responded to this reviewResponded 11 September 2018

Dear Meander602795,

Thanks for leaving a review. It is great to read how special you felt from arrival to departure in our hotel and that you would recommend our hotel. There is nothing more motivating for us than receiving feedback like yours to continue providing services beyond our guests’ expectations and also building memories.

We hope to welcome you back soon!

Best regards,

Elise Guest Relation Manager

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