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“Perfect Location” 4 of 5 bubbles
Review of Hotel Lutetia

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Hotel Lutetia
Ranked #1,026 of 1,794 Hotels in Paris
Sao Paulo, SP
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Perfect Location”
4 of 5 bubbles Reviewed 10 July 2012

THe historical building is gorgeous and an attraction by itself. Location is absolutely perfect - it is a walking distance from Blvd St Germain and its cafés and all the good stores are close. Breakfast was delicious and my room was clean and quiet. The staff was friendly and efficient. I have no complains about Lutetia.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SandraCRS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Hotel Lutetia, responded to this review, 12 July 2012
Dear Sandra. Thank you for leaving this review about your stay. It is a pleasure to read it was a pleasant one and that you enjoyed your experience at the Lutetia. We hope to have the opportunity of meeting you again in the future. Best regards.
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887 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (144)
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Teddington
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 10 July 2012

Great location of course for the tennis and the Bon Marche store. Obviously this hotel has a pedigree. Our American cousins love it. The staff are very friendly, however the hotel is starting to look a bit jaded. Needs an upgrade in some areas ie carpeting patchy, worn and threadbare in places. Rooms are bigger than your average Parisian hotel.

  • Stayed May 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JasonVTeddington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Hotel Lutetia, responded to this review, 12 July 2012
Dear Jason, thank you for taking some time to write this review on TripAdvisor about your stay at the Lutetia. We are delighted to read thay your stay brought you satisfaction and that you enjoyed our hotel. I will share theses comments with the entire team of the Lutetia. We would be delighted to have you once again amongst our guests. Sincerely.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed 9 July 2012

The good:
The location is fantastic with access to some of the best shopping and restaurants on the left Bank and the ppl at the Reception Desk were very friendly and accommodating.

Also, I can's say enough good things about the guys at the Concierge Desk. They were super knowledgeble and professional.

The room we were given was very very dated but clean and quiet (facing the courtyard)

We were there on a night when they had a jazz band in the rather large lobby bar, and the performance was great, the service however was not.

This hotel has the ammenities a boutique hotel does not. A good size business center, concierge, bell boys, taxi stand...etc.

The bad:
I had walked by this hotel dozens of time and always assumed the interiors matched the gorgeous facade. Not exactly. It is such a shame that a hotel with such great potential has been left to rot.

The Lutetia USED to be a grand and beautiful hotel in the 80s, but whoever owns it now is just simply not making an effort to keep up with the times.

The entire interior is in a bad need of a renovation. The lobby and hallways are dated and some are delapidated. The rooms are clean, however, the decor is stuck in the past. The bathrooms are down right ugly and the lights were super bright worthy of an OR. Just what you need when you wake up in the morning, right?

The housekeeping was lacking as well. We walked by a tray of dirty dishes left outside someone's room at 3pm when we checked in, and when we returned from dinner around 10pm it was still there!!

Also, after I returned to our room for my umbrella, the maid put on a service tag on our door (it was not there when I opened it) and proceeded to open the door without waiting for an answer after knocking. She said she needed to "turn down the room"....greatful for that, but at at 3pm?? really?? Hmmm....not sure what she was there for. Let's just say we put the locks on our suitcases after that.

Conclusion:
I don't think I would return to this hotel or recommend it to anybody, but I will always walk by and admire the outside and hope that someday, someone will step in and rescue this forgotten & fading gem.

  • Stayed July 2012, travelled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank ThatsMyLuggage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Hotel Lutetia, responded to this review, 12 July 2012
Dear ThatsMyLugguage, thank you for staying at the hotel Lutetia and for sharing your review on TripAdvisor. We are glad the Front and Concierge Desks staff were able to help you throughout your stay and that you enjoyed their advice. On the other hand, we would like to appologize for your bad experience with the bar staff, this does not at all reflect the quality we strive to provide our guests and I can assure you we will make sure this kind of thing does not happen again. We are also very sorry to read your stay was not fully enjoyable. We have already renovated a large part of our inventory and continue to update our product every year.
I hope to have the chance to show you a different experience during a next visit. Kind regards.
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Berlin
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 9 July 2012

Just having stayed there for a conference weekend I was quite disappointed. The general room were fine, we sat at the nice bar, the service was friendly. But the standard double room lacked any decor or view, there were plenty of loose tiles in the small bathroom, the whole thing appeared tired and ready for a substantial oberhaul. For EUR 200 I would not have mentioned it but at EUR 300 at a reduced conference rate (I found this was significant money but maybe it is not in Paris) I must say that I was disappointed. The hotel is situated in a charming part of the Give Gauche but since I was nearly all the time the the conference, this did not matter that much.

  • Stayed July 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank FreshMind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Hotel Lutetia, responded to this review, 12 July 2012
Dear FreshMind, Thank your for sharing your review about your stay at the Lutetia. We are very sorry to read your stay did not bring you total satisfaction. We would like to appologize for this incovinience, and would be very happy to welcome you again at the Lutetia and find a roomthat meets your expectations. About the prices, depending on the activity in Paris, they can change in quite large amounts, and your stay was unfortunately during a busy period in the city. Do not hesitate to contact me to arrange some stay details so that you keep a better impression of our hotel. Best regards.
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Bruxelles
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 2 July 2012

Returning to the Lutetia after a 12 years I was extremely (positively) surprised. Having stayed over the years in Hotels like the Lancaster or the Champs Elysée Hilton or other 5 or 4 star hotels, this Hotel really shines. Some things about my standard room are as I remembered them: thick walls, excellent soundproofing, good but not ott beds, high ceilings in the room, old doors, silent airco. The bathroom is ok in a standard double room but nothing to bragg about. All in all the cocktail provides a place where you can have an excellent nights' sleep, not comparable to what you would find in other hotels, should they be in (even) higher price ranges except for a couple of Parisian Palaces.
Those who want supermodern rooms with lousy service should not go here. If you want a hotel with excellent concierge, front desk and room service, look no further. In my book only Ritz, Meurice, Crillon, G V and Plaza Athénée master this better and I would put this hotel in the palace league and not in the Hilton, Pullman and Sofitel league (when it comes to service).
An exemple: we arrived at the same time as all the partners of a US law firm, which crowded out the reception desk. In many other 4 or 5 star hotels this creates instant China Syndrome with 45 min. waiting time before your luggage is in your room, but not in this hotel! Quick response from the valet, check-in desk et all meant that we had a car in the sèvres parking, and our luggage in our room in less than 10 minutes! Superb!
Food is good value if you eat at the Brasserie, which shares chef and kitchen with the "Paris" Restaurant. The bar is really fun, live Jazz playing and excellent cocktails being served. Will come back more often now...

Room Tip: Unless you have tons of luggage, an over-inflated ego or an entourage or children to take in account...
See more room tips
  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Guy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Hotel Lutetia, responded to this review, 12 July 2012
Dear Guymar1, thank you for taking the time of writing this review on TripAdvisor. It is a pleasure to read you were satisfied by your stay, we will transmit all your good words to the Conciergerie, Front Desk and Room Service staff. What you experienced during your stay is precisely what we work hard for and shows the warmth and professionalism of our employees who take pleasure in ensuring that our guests have the perfect stay. We hope having the pleasure of welcoming you once more at the Lutetia during your next trip to Paris. Sincerely.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Lutetia

Property: Hotel Lutetia
Address: 45 Boulevard Raspail | Hotel Closed for 3 year renovation that started April 2014, 75006 Paris, France
Region: France > Ile-de-France > Paris > Saint-Germain-des-Pres
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#430 Luxury Hotel in Paris
#601 Romantic Hotel in Paris
Price range (per night): ₹ 14,230 - ₹ 30,160
Hotel Class:4 star — Hotel Lutetia 4*
Number of rooms: 231
Also Known As:
Hotel Lutecia Paris
Lutetia Hotel
Paris Lutetia
Paris Hotel Lutetia

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