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“Nice!”
4 of 5 bubbles Review of Artus Hotel by MH

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Artus Hotel by MH
Ranked #98 of 1,798 Hotels in Paris
Certificate of Excellence
Syracuse, New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Nice!”
4 of 5 bubbles Reviewed 13 July 2012

We stayed at the Artus Hotel for 5 days recently. The hotel is is a perfect location - you can walk to just about any attraction, or take bus / subways located nearby.

The hotel staff are professional, knowledgeable, and friendly. All of the front desk staff speak perfect English, and willingly give restaurant recommendations, travel directions, and tour information.

Our room was small, I would stay in a junior suite if I had it to do over again. The beds are small but comfortable, and the showers were very good.

The Artus is an excellent, small hotel in a perfect location for vacationers.

Room Tip: If you can afford it, go with the junior suite. The lesser rooms are quite small.
See more room tips
  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels_MHurand, Directeur général at Artus Hotel by MH, responded to this review, 31 July 2012
Dear Kevin B,

I thank you for all of your complimentary and kind words regarding our hotel. We genuinely have a passion for all of our guests and I am glad that they can feel it like you did.

We are looking forward to welcoming you back.

Kindest regards,
Romain Binet - General Manager
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872 reviews from our community

Traveller rating
    588
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Los Gatos, California, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 July 2012

My first trip to Paris, and we hit the jackpot with the Artus Hotel. The location off Saint Germain is very convenient to the metro, buses, cafes, museums, and shopping. Absolutely wonderful for experiencing Paris!

The staff was always very helpful and really wanted to make our stay pleasant. Sanjay the concierge/manager is in a class by himself. Not only is he knowledgeable and helpful, but anticipates your needs before you can articulate them!

I love Paris and plan to return soon, and I will be staying at the Artus Hotel.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pritha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels_MHurand, Directeur général at Artus Hotel by MH, responded to this review, 31 July 2012
Dear Pritha S,

Thank you for taking the time to share your very nice feedback on your recent stay with us.

I am delighted to hear that you had an enjoyable experience and that you found the staff to be great.

Thank you for your personal recommendation and I hope that we can welcome you back to the Artus Hotel very soon.

Yours sincerely,
Romain Binet - Directeur General
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 9 July 2012

The Artus Hotel is located in St. Germain - A great starting point in Paris. We were close to a metro stop, but there were many restaurants and attractions within walking distance of our hotel. All of the concierge staff was excellent. They made great recommendations for restaurants and were very helpful to us during our stay. Sanjay helped us in advance of our stay and even followed up with us afterward because he wasn't available when we checked out. The room was small (as you should expect in Paris), but also modern, clean, quiet, and well-organized.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sparkplug123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Artus Hotel by MH, responded to this review, 10 July 2012
Dear sparkplug123,

I am sincerely touched by your feedback and I thank you for that. We try our best and be as attentive as possible with all of our guests and we love to pamper them.

We look forward to welcoming you back at our centrally located Artus Hotel.

Best regards,
Romain Binet - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NYC
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 2 July 2012

Just got back from a 4 night stay at the Artus. The location is amazing. The room was a little small, but who goes to Paris to hang out in the room. That said it was clean, quiet and nicely decorated.

In terms of service, Sanjay and his staff went out of their way at every opportunity.

I would absolutely stay here again.

Room Tip: We were on the backside of the hotel and you could hear a pin drop.
See more room tips
  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AATBenjamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Artus Hotel by MH, responded to this review, 10 July 2012
Dear AATBenjamin,

I am very thankful for your kind words. I obviously shared your positive feedback with the Artus Hotel team who were extremely pleased to have fulfilled your expectations.
We genuinely love to pamper all of our guests !

I look forward to welcoming you. Please do not hesitate to stay at the Artus Hotel when you next visit Paris.

Kind regards,
Romain Binet - General Manager
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Houston, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 30 June 2012

I made a reservation in January for a four night stay in June for myself, wife and two kids (ages 10 and 12). They told me I needed two rooms. I paid a deposit on the rooms (actually they charged me twice -- two deposits, but quickly refunded the extra charge when my wife called them -- problem with the website). I also corresponded by email with the concierge about the reservation to confirm.
I got an email two weeks prior to our stay from the concierge saying, "you just needed one room, right?" I told them if they thought we could all fit in one, fine. He said no, and that they only had one room available -- but offered a room in their sister hotel. Obviously, this isn't going to be a good situation for us -- to split up between two different hotels. When I reminded the concierge about having made a deposit, he told me that they would be glad to refund it -- which they did promptly.
I really had to scramble to find something else -- basically everything I looked for in the 6th was booked. We splurged on a much more expensive place due to the last minute (and I even lost money on the exchange rate difference between the original deposit amount and the refund).
Probably the worst hotel reservation experience I have ever had.

Stayed June 2012, travelled with family
Helpful?
4 Thank Tim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Artus Hotel by MH, responded to this review, 10 July 2012
Dear Tim D,

I would like to take this opportunity to express my apologies for the inconveniences you experienced at the Artus Hotel whilst on your visit to Paris.

I was sorry to discover of the issues you encountered with our reservation Department. We will act to take your comments on board and prevent similar problems arising in the future.
Rest assured these matters have been discussed amongst the team and we shall be making significant improvements so that if you, hopefully, return you will find marked improvement in our service levels.

Thank you for your understanding and do let me know if I can be of any assistance in the future.

Yours sincerely,
Romain Binet - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Artus Hotel by MH

Property: Artus Hotel by MH
Address: 34 rue de Buci | 6th Arr., 75006 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Saint-Germain-des-Pres
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#27 Spa Hotel in Paris
#70 Business Hotel in Paris
#71 Family Hotel in Paris
#73 Luxury Hotel in Paris
#99 Romantic Hotel in Paris
Price range (per night): ₹ 12,633 - ₹ 28,774
Hotel Class:4 star — Artus Hotel by MH 4*
Number of rooms: 26
Official Description (provided by the hotel):
Located in the heart of Saint-Germain-des-Pres, the Artus Hotel revisits the 1950's style. This 4-star boutique hotel on the Left Bank is a tribute to contemporary art. This hotel with 26 rooms including an Exclusive Suite and a Duplex Suite has a decidedly modern interior, featuring all the pop colours of the Fifties. Reflecting its close association with Jacques Tati films, the decade brings fun and frivolous touches to Artus Hotel. Straight-backed chairs, wooden chests of drawers and small, brightly coloured pieces of furniture are part of the charm of this contemporary architecture. Lovers of art and design will make the Artus Hotel their home from home in Paris. ... more   less 
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Also Known As:
Artus Hotel Paris

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