It's difficult to know where to start. Paris is a nightmare for hotels as 5 stars are very pricy and 4 stars are a mixed and difficult bunch. I like boutique hotels for the lack of unnecessary pretence and initial impressions were really good. Perfect location, great staff, nice lobby and the room though small was pleasant and quirky with the moving walls for the bathroom. First night the concierge was fantastic, arranging a meal for my wife and I at Helene Dorroze without any issues, car waiting at 8pm – perfect. First night’s sleep was great, comfortable bed, quiet air-conditioning and no noise.
I spent all the next day (Friday) out at work, my wife and I dined out and then that evening no air-conditioning in the room so incredibly stuffy and unbearably hot. Asked the staff on the Saturday morning what was being done and an engineer was on site but no appropriate spare parts and no possibility of a fix over the weekend. Asked about changing rooms, but this was not possible. Looking from the courtyard and outside it appeared the issue had affected the entire second floor. The staff offered complimentary breakfast in way of compensation and brought a fan to the room. Unfortunately no-one thought to dust the fan down so all they did was spread months of dust all over the bed from the filthy blades; we turned it off and opened the window which thankfully worked as the evening was cool.
The next morning breakfast in the restaurant was also a disappointment as the hot plate for the hot foot had not been turned on and so the first bite of the ice cold sausage was enough to kill our appetites. The breakfast was complimentary on its own low merits so effectively no compensation for the lack of air-conditioning. We paid for 5 stars and really didn’t get it and that is a real disappointment even though the reception staff were pleasant and the concierge was first rate. On a different visit with working aircon and warm food it would probably be a return visit but in Paris for 5 stars it should be that all the time.
- Official Description (provided by the hotel):
- NEW HOTEL... A stroll from the Champs ElysÃ©es and the Arc de Triomphe, close to trendy french restaurants and to the Avenue Montaigne's couturiers, not far from Place Vendome's jewellers, the newly opened Crowne Plaza Paris Champs ElysÃ©es is the ideal adress for your stay in Paris.It is also the place for business travelers and corporate meetings with its 300m2 of meeting facilities. Located with easy access to Porte Maillot, La DÃ©fense, Le Palais des CongrÃ¨s, and Orly and Roissy Airports.Harmony of modernity, comfort, design, a jewel box of unique objects, the Crowne Plaza Paris-Champs ElysÃ©es is the new place of the capital that you must not miss.This former private mansion once owned by the Comte de Breteuil, displays a Haussmannian faÃ§ade which hides from glances two other buildings of surprising architectural style. Once the porch has been passed through, decorated with a work of art by Raymond Moretti,a Picasso follower,a garden patio and a Renaissance inspiration turret appear.In such an environment the visitor feels immersed in a universe mingling warm colours, immaculate white, works of art and noble materials. Designed by Bruno Borrione,a member of Philippe Starck s staff for 20 years,the decoration of this luxurious hotel plunges the guests into a warm and comfortable atmosphere. ... more less
- Reservation Options:
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- Also Known As:
- Intercontinental Paris-Avenue Marceau Hotel Paris
- Crowne Plaza Paris
- Crowne Plaza Hotel Paris