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1 - 6 of 92 reviews
Reviewed 26 August 2016

Excellent service and very friendly staff. Good food and the breakfest much better than expected.
Room ok, but the bed was way to hard and the Airconditioning was not working very well and needed service.

  • Stayed: August 2016, travelled solo
    • Value
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Review collected in partnership with Kyriad.com - Louvre Hotels Group
Thank royneh2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2016

_Very_ quiet on our January saturday night stay - at one point I thought we were the only guests! Our room was at the back, so no noise. Room itself was okay, although the furniture is a bit '90s-ish. Shower room was adequate, but there was no mount for the shower head so had to hold it. Reception staff disappeared for early evening and didn't re-appear until breakfast (which we skipped as 8am is too late for people travelling). Lift wasn't working and the notice saying it was broken had obviously been there some time.

  • Stayed: January 2016, travelled with family
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Thank robwks7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2015

Coming there at 15 o'clock, the reception is closed, no staff in sight, we tried to call them, to only getting through automatic message box. Luckily we meet another tourist group who were having meal outside of the hotel, so they helped us to open the entry door with their access code and told us to get our own room key. We entered the reception hall for our keys, we found no key but only our names on an allocated guests on the desk, then suddenly the alarm triggered. We didn't know what to do but somehow feel relieved hoping somebody from the staff will show up now we succeeded in making noises. 5 minutes, nobody shows up. The other group of tourist suggested us to check our allocated rooms to see if the keys are there.
The alarm stopped, but still, nobody shows up, few minutes later, there are voices coming from the intercom next to the reception door. It was the security service asking for the password for the alarm incident. I answered them we are guests at this hotel and the staff can't be found hence I don't know the password and I can't even contact the staff. The security replied "ok". The alarm triggered again for another 30s then turned off.
We went up to our allocated room (according to the list we found) finding that our keys are attached to the key lock.
The room is quite clean, the instruction welcoming book talk about services that no longer exist for a while now, like, old system wifi, their reception and room service that was supposed to work 24/24,... they really should make an updated version of it... but the wifi seems to be working fine following their instruction, you'll only need to renew it every 4 hours, but it's free...
coffee, tea, sugar, cream and even a little biscuit are correctly placed in the desk, next to a kettle. Oh the kettle, let's take a look inside, some black little crumbles inside and the heating part seems to be burnt... nevermind for the coffee then...
We got a double bed, white bed sheet, correctly arranged, but... a big BUT, they are honest enough to not hiding the big hole in the sheet on my bed... honesty sure is a good virtue of theirs. The toilet stands correct with towel, soap, 1 tiny bottle of shampoo, and less than a quarter of the toilet paper scroll, and sure, I should have asked staff for more... oh wait, what staff again?
I went out for town sightseeing, and only just before I set foot to the parking, I heard the alarm went off again, looks like new guests just arrived...
Piece of advice, stay calm and keep searching for your room key...

Room Tip: Book another hotel
  • Stayed: May 2015, travelled with family
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Thank Hunter P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2015

This Kyriad is located on the outskirt of Besançon. You can easily catch a bus or the new tramway.
Rooms are clean, coffe and tea are waiting for you, and you can order food.
However I recommend to book at the back of the hotel if you're sensitive to traffic noise.
A convenient and friendly place to stay.

Room Tip: Rooms at the back are more quiet.
  • Stayed: May 2015, travelled on business
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Thank lynpequignot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2014

Although the hotel didn't look much from the outside, the room was excellent. There was ample room for the three of us, it was clean and bright. The TV channels available included Canal Plus which meant that we were able to watch an English Premier League match while we waited to visit our friends (who live in Besancon). I would recommend this hotel.

  • Stayed: August 2014, travelled with family
    • Value
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Thank Alan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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