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“Beware if Arriving by Car”
Review of Hotel Des Remparts

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Hotel Des Remparts
Ranked #31 of 62 Hotels in Beaune
Certificate of Excellence
Reviewed 27 September 2017

First the good part: This is an historic building in an excellent location. It is on a quiet street, but a very short walk to numerous restaurants and shops, plus the amazing Hospices de Beaune. The beds were comfortable and the bathroom was nice. Morning breakfasts in the lobby were adequate.

Negatives about the room: Despite our room's being huge, there was not a single comfortable chair, so you would not want to spend any downtime in the room. Too bad, given the size. Also, the wifi signal, while fine in the hotel lobby, was almost nonexistent in our room.

Worse than this was the staff in handling our parking need. I sent an email 1 week before our arrival inquiring about parking procedure, and got no response! We arrived on a Sunday, and the person working the desk was not familiar with the parking procedure, but showed us where the public (pay) lot was. He told us to park on the street (free Sunday) and then ask his colleague in the morning.

We ended up parking in the lot, assuming there would only be a 1-night difference in cost. When we went to fetch the car on Tuesday, the amount was 83€--oops! Our mistake, but the worst part was: the machine would not take credit cards, and would not accept any bill greater than 20€, plus no employee was available to help. When we went to the hotel for help, they refused to make change for our 100€ note!! I have never had a hotel do something like that. They claimed they lacked the equipment to detect if the bill was a forgery! We were staying 4 nights, and got that kind of service. Terrible! And of course this all would have been avoided had they responded to our original email.

If you are arriving by car, beware!

Room Tip: Some rooms require traversing steep spiral stairs (no elevator). Choose wisely!
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank johnpP2195KL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (251)
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5 - 9 of 251 reviews

Reviewed 11 September 2017

Stayed here one night on our Rick Steves tour of Europe. Our room was nice, bathroom was largest of the ones we had on the trip. I suspect all the rooms are different. Location is convenient to town, Breakfast outside in the courtyard was nice.

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank clf27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2017

We enjoyed our three nights in a suite at Hotel des Remparts, a 10 min walk from the train station. It is located inside the old city walls, against the ramparts, in a fairly quiet part of town, a short walk from restaurants, sites, tourist office, and most anything else for which one comes to Beaune. The courtyard is charming and historic, a lovely place for breakfast. the room is large, good aircon, good bed, and excellent modern bathroom. A very good value, we would return and recommend the place to others looking for local hospitality. They were happy to make restaurant reservations for us and offer directions and information as needed. The building has been in the family for many generations.

Room Tip: Rooms facing courtyard are charming. Some ground floor rooms, most are one, two, or three flights up...
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  • Stayed: August 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Mellow L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2017

Hotel Des Remparts was a convenient spot to rest our heads. The location is close enough to busier parts of town, but is still quiet. The room that we were given was very no-frills, and was more dated than most of the pictures suggest. That said, it was clean and met our needs. For a reasonably priced option I'd stay here again.

  • Stayed: May 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Teresa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2017

We choose this hotel in view of a short 10-15min walk from the train station. The roads are not exactly smooth, lots of rocky ones too but manageable with 4-wheel luggage. We were give a Third floor rooms next door to each other but the issue is there is no lift, so might be helpful to inform the hotel early if you have luggages for lower floor. The room was nice which is different from city room. Spacious but there are no coffee machine or kettle, this being said no complimentary water. the floor is made of stone so if you are not used to it please bring your own bedroom slippers.

  • Stayed: August 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank VvionL2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Des Remparts

Address: 48 rue Thiers, 21200, Beaune, France
Region: France > Bourgogne-Franche-Comte > Cote d'Or > Beaune
Amenities:
Room Service Wheelchair access
Hotel Style:
Ranked #31 of 62 Hotels in Beaune
Price Range: ₹ 7,394 - ₹ 9,924 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Des Remparts 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Des Remparts Hotel
Des Remparts Beaune

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