We loved our return stay. Arnaud was fantastic! He was especially helpful with personal requests and proved to be a perfect representative of traditional French hospitality.
Our only complaint came at our checkout when a very mature woman was rude and extremely annoying. She interrupting our departure by stopping us several times with accusatory type of questions. Since our departure was early and the hotel had many guests from an in-coming tour, one of party decided preliminary checkout the night before would be helpful. She had her luggage brought downstairs to facilitate morning changeover. "Madame" was overly concerned that we may have taken something additional from the mini bar or the keys to our back door. She even asked a few times for our keys while we in the middle of trying to take our luggage to the car.
I have recommended this hotel to family and many friends but now hesitate due to the way we were made to feel at the end of lovely stay.
Arnaud would make me give it another try.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com and TripOnline SA so you can book your Hotel Des Remparts reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Des Remparts Hotel
- Des Remparts Beaune