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All reviews sea front sea view walled city old town brittany ferries sunrise and sunset convenient place to stay decent breakfast min walk high season street parking within walking distance pleasant stay per day parking place side street rooms are comfortable
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4 - 9 of 958 reviews
Reviewed 24 July 2018

I was here on a business trip. The room was very nice with a sea view. Firm matress, all amenities in good order. Breakfast buffet with ample choice and great coffee. It was a very pleasant stay all together.

Room Tip: The ones with the seaview are brilliant but also expensive
Stayed: July 2018, travelled on business
Thank Nicole v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MER035, Responsable réception at Mercure Saint Malo Front de Mer, responded to this reviewResponded 2 August 2018
Google Translation

Madame,

Nous vous remercions pour votre agréable commentaire suite à votre récent séjour.
Nous espérons vous revoir lors d'un prochain séjour sur la Côte d'Emeraude.
Recevez, Madame, nos respectueuses salutations.

La Direction

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2018

The room looked out over the water which is nice but it was very hot and the air con didn't work. I asked them three times if they could fix it but they showed no interest, but rather compained that it was hot in their homes as well so they couldn't sleep. The traffic noise with the window open was unbearable but it was that of cook. Not recommended.

Room Tip: go elsewhere if it is warm and you appreciate service.
  • Stayed: July 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank XdaveX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MER035, Directeur général at Mercure Saint Malo Front de Mer, responded to this reviewResponded 6 July 2018
Google Translation

Madame, Monsieur,

Vous avez pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel, et nous vous en remercions.

Nous sommes désolés que la prestation n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.

Soyez assuré(e) que les mesures correctives nécessaires sont d’ores et déjà mises en œuvre afin d’assurer un niveau de qualité conforme à vos attentes, et de regagner votre confiance lors d’un prochain séjour.

Dans cette attente, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs.

Mireille ESNAULT,
Directrice Hôtel Mercure Saint-Malo Front De Mer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2018

Location is very good to walk into St Malo ramparts. Some nice restaurants close to the hotel. Street parking 3.60 euros for the day. Limited parking around the hotel, but be still found a space even in late June. Might be more difficult in the busy season. Modern hotel rooms not that big but adequate, I did find the bed a bit hard, staff helpful, nice breakfast.

Stayed: June 2018
Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MER035, Directeur général at Mercure Saint Malo Front de Mer, responded to this reviewResponded 6 July 2018
Google Translation

Madame, Monsieur ,

C’est toujours un bonheur pour nous de constater que le travail de notre équipe apporte la satisfaction de nos clients. C’est toujours dans cet esprit que nous souhaitons avancer et faire progresser notre service. Je vous remercie d’avoir partagé ainsi votre dernière expérience parmi nous.
J’espère donc que nous aurons le plaisir de vous retrouver au Mercure Saint Malo.

Cordialement
Mireille ESNAULT
Directrice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018 via mobile

Rooms with a sea view are a must. Our room was small but clean. The breakfast was good. Street parking was not bad. Free after 7pm. Not a bad idea to be away from the crowds inside the walls and it was fun watching the kite sailing and beach traffic.

Stayed: June 2018, travelled with family
1  Thank noni40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MER035, Directeur général at Mercure Saint Malo Front de Mer, responded to this reviewResponded 6 July 2018
Google Translation

Madame, Monsieur ,

C’est toujours un bonheur pour nous de constater que le travail de notre équipe apporte la satisfaction de nos clients. C’est toujours dans cet esprit que nous souhaitons avancer et faire progresser notre service. Je vous remercie d’avoir partagé ainsi votre dernière expérience parmi nous.
J’espère donc que nous aurons le plaisir de vous retrouver au Mercure Saint Malo.

Cordialement
Mireille ESNAULT
Directrice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2018

Spent a wonderful week here. The position of the hotel on the waterfront gives one an ever changing view of La Manche and its changing moods. Room was very comfortable and the staff were very helpful. The only possible criticism would be that walls were not very soundproof

  • Stayed: May 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank 333Rosemary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MER035, Directeur général at Mercure Saint Malo Front de Mer, responded to this reviewResponded 8 June 2018
Google Translation

Madame,

Nous vous remercions d’avoir pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel.

Mon équipe et moi-même sommes très sensibles à vos appréciations, elles nous encouragent à maintenir nos efforts afin que la prestation que nous vous apportons réponde aux mieux à vos attentes.

Dans l’attente de vous accueillir prochainement dans l’un des hôtels du réseau Mercure, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs.

Mireille ESNAULT,
Directrice de l’Hôtel Mercure Saint-Malo Front De Mer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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