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“A Perfect Palace overlooking the Ocean......with Atlantic Breakers as the Soundtrack!”
5 of 5 bubbles Review of Hotel du Palais

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Hotel du Palais
Ranked #2 of 64 Hotels in Biarritz
Certificate of Excellence
London, United Kingdom
Level Contributor
199 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
“A Perfect Palace overlooking the Ocean......with Atlantic Breakers as the Soundtrack!”
Reviewed 25 November 2011

This is possibly my favourite hotel in the world. It is most certainly one of them! It never disappoints, never fails to deliver immaculate, super-efficicent and friendly service from the moment one arrives. The rooms and suites are beautiful and extremely spacious, and, as you would expect, super-comfortable and furnished with lovely antiques. The all-marble bathrooms are grand and elegant yet function perfectly. But a word of advice......don't even consider taking a room or suite here unless it is one of those overlooking the Atlantic Ocean - because the sound of the waves breaking beneath the open windows is just so relaxing and restful. To stay here and take a room overlooking the main entrance doors and the car park would simply be an aberration! I defy anybody to have insomnia staying in an Ocean-side room at the Hotel du Palais at Biarritz! You will have the soundest and most restful, peaceful night's sleep you have ever had, lulled into oblivion by the sound of the waves breaking against the rocks below your window!
Breakfast in the main resturant overlooking the Ocean is superb with a vast array of finest quality foods, many of them regional products such as the Bayonne ham. And the last time I stayed, the huge wheel of fresh raspberry tart with crispy, buttery pastry (yes, I know, for breakfast!) was the best I had ever tasted anywhere in France! I love the delicate white fine china breakfast cups sprinkled with a pattern of violets (just the sort of china your grandmother used to use for afternoon tea - except the cups are bigger, of course!) and the way the waiters leap forward and keep on refilling those cups with sublime aromatic French coffee, to ensure it is always steaming hot throughout the meal. Fantastic in the summer months when a superb lunch is served outside next to the huge swimming pool, overlooking the Atlantic breakers and the impressive sweeping crescent of golden sand that is Biarritz. With the sun beating down on your back, you can enjoy your super-delicious lunch whilst watching the beach scene and the surfers practising in the breakers for the championships which take place here. Dinner is, of course, excellent and rather formal. This is definitely a place where one dresses for dinner, so bring your finery and go for it! This is one dining room where you will not see jogging shoes, Tshirts or shorts! The main dining room - circular in shape, dominating the view over the Ocean and the old town, is very elegant and the service and food are impeccable. I've only ever experienced one exception to this - that was a few years ago, when I was dining there with an old friend and we ordered a bottle of a locally-produced red wine on the recommendation of the sommelier. We had never heard of this wine and it was very expensive, but came with a glowing recommendation from the sommelier who insisted we would be incredibly impressed with the wine, so we decided to try it, regardless of the cost. When we tasted it, it was absolutely disgusting. When the sommelier asked us what we thought of the wine, before I had time to say anything at all, my friend replied "It tastes like World War Three in a glass!" It was (I hope!) corked. It certainly tasted corked. If it was not, it was completely undrinkable anyway. The sommelier reacted to our rejection of this wine with ill grace, which made us wonder about his motives in recommending it so highly in the first place! But as soon as he tried it he looked as if he had just been made to suck on a lemon! We declined his suggestion that we try a replacement bottle and instead we ordered a fantastic Australian Shiraz, which was superb and cost about a quarter of the price of the expensive locally-produced wine! What was quite amusing was that the sommelier then failed to return to our table for the rest of the evening and seemed to spend most of his time sulkily hiding behind one of the pillars in the restaurant, from behind which he would peek out sheepishly at our table every now and then! This is the only "hiccup" (pardon the pun!) I have ever experienced with the service - or the food and wine - at the Palais at Biarritz but the memory of it still raises a smile. Sadly, my friend who made the "World War Three in a glass" comment has since died, but this hotel was his absolute favourite in all the world, and I have to say that, upon reflection, it is certainly in my top three favourite hotels in the world too! Just go there and experience it for yourself. You will most certainly never forget it and it will be added to your own list of favourite hotels in the world, of that I am sure.

Room Tip: Do not consider any room unless it overlooks the Atlantic Ocean! Gorgeous views, the sound of the...
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  • Stayed September 2011, travelled as a couple
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    • Cleanliness
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Thank Travelwisewoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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960 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
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English first
Nivelles, Belgium
Level Contributor
144 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 19 November 2011

I stayed here for business, and regretted it was for this reason I was there. The city is beautiful, benefiting from a good climate, and this hotel dominates the beach with commanding views of the seaside. Of course if you manage to have a room with sea view, there is no better view to relax morning and evening alike. The hotel looks really great and old from the outside and lives up to the expectations once you enter the domain and the hotel itself. Large stairways, marble pillars, goldbladed decor, and still you have the present day standards of service. I liked the bathroom, with the taps etc reminding me of the house of my late grandmother. TV is from these days, although it was not working flawless. food was excellent on the dinner and lunch we had, with impeccable timing, fast when needed, and more at leasure when it was appropriate. Breakfast offers a reasonable choice with quality of products being excellent. I did not have the time to use spa, but it seems to be renowned. Trip to the airport is short ith 0 to maximum 15 minutes, and city center by walk is next to it (juts as the casino).

Room Tip: of course, try to have sea view...
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  • Stayed November 2011, travelled on business
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Helpful?
1 Thank BelgianInIstanbul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lausanne
Level Contributor
3 reviews
3 hotel reviews
Reviewed 19 October 2011

I have had the pleasure of staying at this true Palace 2 times already. When entering the huge gates in the beginning of the property, right in the middle of Biarritz, and driving up to the main entrance it is like being put back in the times of Napoleon and Eugenie!
As soon as the car stops you are surrounded by french luxury and embedded in comfort and serenity. The Rooms are very traditional and charming i have had one double room with ocean view and a junior suite which were just adorable. Another detail that i recognized was that me and my friends never actually took the elevator instead we always walked down the impressive main staircase to be able to take each opportunity to feel the Grandeur of this Hotel.
The Hotel also features a SPA, of course, that has amazing view on the Atlantic Ocean and actually i have had my best time in this SPA when it was rainy and stormy outside. Lying at the relaxation area in front of you the wide glass windows and behind them the cliff and the wide ocean. The waves were splashing against the cliffs creating a beautiful dramatic, however relaxing, atmosphere. In addition the SPA features a great selection of tea`s and great treatment Menu.

The service through out the Hotel is superb especially at the Pool, waiters with such a high sense of advertence and dedication for the Guests, very rare to be seen around the world.
It is one of the only real and especially authentic last Grand Hotels in the world.

If you have the opportunity staying at this Palace, please take it and enjoy this amazing "Palace of the Ocean".

Room Tip: Rooms with view on the Ocean or the Grand Beach are amazing. It doesnt matter which floor as all are...
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  • Stayed June 2011, travelled with friends
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Helpful?
Thank versusB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 18 October 2011

A truly grand hotel. Grand rooms grand hallways grand everything but needs a serious renovation.
The restaurant at the pool side is very good. A grand spa. And good views of sea and town.the service is good, but if you are a newcomer you are treated different than the regulars which are the majority of the guests.

Room Tip: We liked the rooms that have sea view and the town view.
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  • Stayed August 2011, travelled as a couple
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SivanS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 September 2011

We stayed at Hotel Du Palais at the beginning of September, having booked our room at the beginning of the year - which apparently is the only way to ensure that a suitable room is available. The hotel appeared to be full, so previous correspondents, who were unhappy with rooms, may have left their booking until the last minute.

Having read a couple of negative reviews prior to our stay, we were apprehensive about the room we would be given, since our budget dictated that we certainly could not afford a full ocean view. However, we had a side view to the sea and the room was perfect. There was a spectacular view of the beach, sea and lighthouse and we could hear the breakers crashing at night - a great way to go to sleep. Everything was impeccable, service, food, ambience. There was certainly no smell from cigarettes/cigars as previously stated and no noise other than that of the sea.The main restaurant is magnificent but it was also good to enjoy a more relaxed atmosphere at the restaurant by the pool.

When compared with other large but inferior hotels in the area, the price for a stay at this Palace is not expensive. Do not hesitate but remember to book early. This was a wonderful experience which we hope to repeat.

Room Tip: Book early
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  • Stayed September 2011, travelled as a couple
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    • Rooms
    • Service
Helpful?
4 Thank Blandings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel du Palais

Property: Hotel du Palais
Address: 1 Avenue de L'Imperatrice, 64200 Biarritz, France
Region: France > Nouvelle-Aquitaine > Pyrenees-Atlantiques > Basque Country > Biarritz
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Biarritz
#1 Luxury Hotel in Biarritz
#1 On the Beach Hotel in Biarritz
#2 Family Hotel in Biarritz
#4 Romantic Hotel in Biarritz
#13 Business Hotel in Biarritz
Price range (per night): ₹ 22,195 - ₹ 63,256
Hotel Class:5 star — Hotel du Palais 5*
Number of rooms: 153
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Also Known As:
Du Palais Hotel
Du Palais Biarritz

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