We had booked the wrong date, we arrived, hotel was half empty, I showed my booking, they simply told us we had made a mistake, it was too late, they had charged the credit card and refused to host us! I faced this situations 2 times already, both times hotel found a solution. The hotel is well located, seems ok, even if you have much better value for money around. We spent the night at another hotel close by, same price and the owner did it all to welcome us. Incredible!
Property: Le SaphirAddress: 3 Rue Gaston Larre, 64200 Biarritz, France
Region: France > Nouvelle-Aquitaine > Pyrenees-Atlantiques > Basque Country > Biarritz
Free High Speed Internet ( WiFi ) Wheelchair access
Ranked #4 of 16 B&Bs / Inns in Biarritz
Price range (per night): ₹ 4,792 - ₹ 10,782
Hotel Class:2 star — Le Saphir 2*
Number of rooms: 15
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